Humiint

Oh no, something went wrong. Please check your network connection and try again.

Hello, I'm Michael Zucchero.

Details

  • Professional CategoryConsulting & Advisory
  • Location
  • Years of Relevant Experience20+ years
  • Seniority LevelExecutive
  • Consulting Rate (Hourly)375

Experience

CEO

Synergy FM AdvisorsJanuary 2025 - CurrentSynergy FM is a boutique integrated facilities management advisory firm dedicated to optimizing the performance of the built environment. With over 35 years of expertise, we deliver tailored, high-touch solutions that help organizations reduce risk, enhance sustainability, and unlock long-term savings and value.

President

ProKey Facility ServicesMay 2023 - November 2024President of ProKey Facilities and Corporate Vice President of Specialty Business with P&L oversight of $70M and $250M, respectively. Led the execution of MEP system services, Fire/Life Safety services, e-Mobility/EV system installation and management, building controls and automation installation, and asset management services. Led the transformation of a multi-disciplined organization, driving accelerated growth through expanded facilities service offerings. Initiated M&A due diligence for strategic bolt-on acquisition opportunities. Enabled achievement of OSHA Recordable Incident Rate of less than 0.5.  Achieved a 30% YoY revenue growth from 2023-2024, Driven by expanded scope and services with existing clients, as well as the addition of new clients across multiple industries, including distribution/warehousing, technology, and retail.  Implemented a sustainable Bid-to-Operations process and comprehensive service offering profile, enabling accelerated organic and inorganic growth along with new client expansion.  Implemented the company’s first EV Charger lifecycle management program, establishing formal contractual partnerships with leading EV charger manufacturers.

Head of Technical Services, North America

ISS Facility ServicesApril 2021 - May 2023Led technical service delivery for all Americas-based IFM clients, managing a spend of over $100M/year. Coordinated with client account, country, and regional leadership as a key member of the global technical services governance team.  Industries supported include life sciences, retail, distribution/warehousing, technology, manufacturing. Developed and implemented the company’s first comprehensive technical services strategy roadmap, including timed critical initiatives such as a comprehensive service scope matrix and compliance program, a best-in-class technology-enablement platform.  Led the technical service solution for the successful Integrated Facilities Management proposal for IKEA’s North American stores and distribution centers, securing a five-year $80M/year contract.

Executive Managing Director, Global FM Lead

Newmark, Knight, FrankJuly 2019 - August 2020Led the delivery of facilities management services to clients globally, ensuring optimal client satisfaction and sustained growth.  Implemented the first-ever Operational Excellence Platform for Newmark’s facilities management business, enabling best-in-class client solutions and service delivery. Industries supported include manufacturing, technology, distribution.  Achieved 10% cost savings year over year of $150M/year in managed spend.

Senior Managing Director

CBREMarch 2015 - July 2019Led facilities management platform’s functional areas and subject matter experts, including engineering, health and safety, strategic sourcing, capital planning, and energy services to drive best practices and processes. Global clients included healthcare, life sciences, financial services, technology, distribution/warehousing, and manufacturing with a total client spend of $400M/year.  Facilitated client cost savings in excess of 7%/year on a $400M managed client spend as CBRE Northeast Division Enterprise Facilities Management Lead.  Through implementation of best practices, client accounts achieved an OSHA Recordable Incident Rate of less than 0.7.  Transitioned and established the first-ever full-scope facilities management outsourcing operation for Biogen Pharma’s 2.6M SF U.S. R&D and manufacturing portfolio, delivering a savings of 5% in year one of a five-year, $23M/year contract.

Vice President

Jones Lang LaSalleMarch 2011 - March 2015Strategic, technical, business operations, and program leadership and management in support of Corporate Solutions’ Integrated Facilities Management, operations, engineering, and capital program management services.  Transformed the Jones Lang LaSalle/Verizon Integrated Facilities Management Account Operations organization to a client and mission-focused service delivery platform for a national portfolio of more than 40 million SF with a budget of $90M/year.

Executive Director, National Facility Services, Hawaii Region

Kaiser PermanenteMay 2009 - March 2011Led the facilities planning, design, clinical technology, design & construction, facilities management, and real estate acquisition and lease management for a 1.6M SF portfolio and an annual operational budget of $15M and capital spend of $75M/year • Led the completion of a $90M expansion of Moanalua Medical Center and implemented first-ever outcome-based maintenance management service delivery for Kaiser Permanente’s Hawaii Region, resulting in significantly improved service response and quality and achieved cost savings of approximately 10% year over year.

Civil Engineer Corps Officer

U.S. NavyDecember 1988 - January 2009Retired at the rank of Commander. Served in various leadership roles at locations around the world responsible for executing and managing the planning, design, acquisition, construction, operation, and maintenance of the Navy's shore facilities.  Public Works Officer, U.S. Naval Station, Pearl Harbor  Assistant Operations Officer, Naval Facilities Engineering Command, Hawaii  Public Works Officer and Officer in Charge of Construction, U.S. Navy Support Facility, Diego Garcia, B.I.O.T.  Public Works Officer and Officer in Charge of Construction, U.S. Naval Support Activity, Bahrain  Course Director, Public Works Management, US Navy Civil Engineer Corps Officer School  Assistant Resident Officer in Charge of Construction BRAC, Washington Navy Yard;  Energy and Environmental Division Director, US Naval Academy  Engineering Officer and Detail Officer in Charge, Naval Mobile Construction Battalion THREE

Industry

  • Construction
  • Professional Services
  • Real Estate and Equipment Rental Services

Specific Jurisdictions That I'm Qualified In or Can Cover

United States: Colorado

Language(s)

  • English

Education

The Ohio State University

DegreeCivil EngineeringSeptember 1984 - December 1988

George Washington University

MastersEngineering ManagementSeptember 1991 - September 1993

Georgia Institute of Technology

MastersEnvironmental EngineeringMarch 1994 - June 1995

Professional Membership / Certification

Professional Engineer; Chartered Engineer; Certified Facility Manager; LEED Green Associate; Member Institution of Engineering and Technology

I am interested in

  • Professional / Business Networking
  • Career Opportunities
  • Providing Services based on my Expertise