Humiint

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Hello, I'm Rachel.

Details

  • Professional CategoryProject Management
  • Location
  • Years of Relevant Experience10-15 years
  • Seniority LevelMid-Senior level
  • Consulting Rate (Hourly)91

Experience

Project manager

Relevant/Notable employerHPJune 2018 - CurrentProcure-to-Pay (P2P) Supplier Management Portal (FY25) • Leading the P2P project, managing project initiation, overall planning, and documentation of business requirements. • Automating payment file generation and validation, ensuring accuracy based on rate cards and business logic. • Implementing user creation and role management with approval workflows to enhance security and compliance. • Integrating CDAX & S4 for seamless procurement operations, enabling document retrieval and validation. • Engaging with outsourced development teams for requirements grooming, sprint planning, and progress monitoring. • Conducting monthly stakeholder meetings and demos for alignment and project transparency. • Identifying and mitigating project risks to ensure smooth execution. Resource Scheduling Optimization (RSO) • Led the RSO initiative, an advanced Microsoft Dynamics add-on for automatic work order assignment, optimizing technician assignment based on skills and route efficiency. • Documented and analyzed dispatch models across regions to guide enhancements for the releases, aligning the model with operational goals. • Supported RSO expansion by collaborating with cross-functional teams to enhance operational efficiency and expand reach, positively impacting program strategy and service reliability. • Documented RSO user guides and supported technician onboarding. • Collaborated with the dispatch team to address change requests and resolve issues. • Conducted business validation and testing to refine scheduling models for operational accuracy. • Enhanced technician dispatch accuracy through global collaboration and algorithm improvements. Field Engineering Suite (FES API Suite) • Overseeing the FES API Suite, enabling real-time communication and workflow automation for partner engineers. • Leading partner onboarding and technical integration for seamless access to support tools. • Ensuring API stability through rigorous testing, driving field service efficiency. Field Transformation (FT) • Actively contributed to the Field Transformation (FT) project, focusing on improving field service processes for major partners, Field Services, and dispatch operations. • Collaborated closely with stakeholders to deliver a consistent, user-friendly experience for end-users, aligning the FT project with broader service improvement goals. Field Service Platform Testing & Validation • Leading the testing and validation of RSO and FES API projects to ensure reliability, system stability, and operational effectiveness. • Conducting detailed performance analysis to assess project impact and drive continuous improvements.

Industry

  • Technology, Information and Media
  • Transportation, Logistics, Supply Chain and Storage

Specific Jurisdictions That I'm Qualified In or Can Cover

Spain: Málaga, Madrid
China

Language(s)

  • English
  • Chinese
  • Japanese

Education

Dalian University of Technology

DegreeSoftware Engineer June 2005 - June 2009

I am interested in

  • Professional / Business Networking
  • Career Opportunities
  • Providing Services based on my Expertise
  • Having my dedicated digital space on the world wide web
  • Building my online Brand / Presence