Projects worked on – Growth Master Playbook (Mapping project & moving from as in state to desired state) AEM Website Migration Saas (Salesforce Implementation) GROWTHplus (New product launch) Onboarding new clients Digital Transformation Project Manager – CAAT Pension Plan • Implemented robust project management methodologies and governance frameworks to optimize delivery efficiency, ensure compliance with standards, and mitigate project risks. • Partnered with business teams to define and prioritize project scope, deliverables, schedules, and budgets, ensuring alignment with organizational strategy and client requirements. • Authored project charters, business cases, detailed plans, and executive reporting dashboards to support decision-making and track progress against KPIs. • Successfully onboarded Merger and Future Accrual clients, ensuring seamless integration into CAAT Pension Plan’s operations. • Proactively managed risks, dependencies, and issues, leveraging structured problem-solving and stakeholder engagement to maintain momentum and protect delivery timelines. • Led end-to-end project lifecycle delivery, including defining Minimum Viable Product (MVP), coordinating integrated planning, managing development, QA/testing, UI/UX, and cross-functional teams to ensure successful outcomes. • Cultivated strong partnerships with senior leadership, clients, and vendors, ensuring clear communication, expectation management, and high client satisfaction. • Negotiated and managed multi-vendor contracts, driving accountability and ensuring service-level agreements were consistently achieved. • Promoted a self-organizing, agile team culture, conducting retrospectives, daily stand-ups, and continuous improvement sessions. • Excelled in matrix environments, collaborating with Solution Architects, Product, Data Governance, Cyber Security, Marketing, Finance, Legal, Policy and Communications teams to achieve program alignment. • Proficient in Microsoft Azure DevOps, SQL, Acuity Portfolio Management, Smartsheet, and other project delivery and reporting tools. • Adept at working on NAVVIA & Microsoft Visio as a Business Analyst to map ‘as is’ stage of processes & draw up desired state. • Provided coaching, mentorship and guidance to BA practitioners, business, executives within area of expertise

• Modeling & Analysis: Use commercial and proprietary catastrophe models (e.g., RMS, AIR) to generate risk assessments and interpret results. • Data Management: Gather and process exposure data from clients and external sources; manipulate data using tools like SQL • Model Evaluation: Conduct studies to assess model suitability and refine assumptions using climate and scientific data. • Client Engagement: Provide technical training, post-event analysis, and real-time reporting; act as a trusted advisor on CAT modeling and climate-related issues. • Collaboration: Work closely with broking, actuarial, and strategic advisory teams to deliver integrated solutions.

● Directed end-to-end delivery management of actuarial retirement benefits operations, ensuring alignment with scope, schedule, and quality objectives across US and Asian geographies. ● Partnered with executive leadership and strategy teams to design, implement, and monitor strategic initiatives, translating organizational objectives into actionable programs and measurable business outcomes. ● Applied structured problem-solving and analytical frameworks to resolve complex business challenges, leveraging deep knowledge of organizational priorities and risk tolerance. ● Program managed cross-functional projects, driving high-impact process optimization, operational excellence, and continuous improvement initiatives across business and operations teams. ● Engaged with senior stakeholders and executive sponsors, exercising influence and negotiation skills to secure buy-in and alignment on key decisions and deliverables. ● Owned operational governance, including performance reporting, KPI dashboards, and metrics tracking, to ensure visibility, accountability, and decision support. ● Facilitated cross-disciplinary collaboration to co-create innovative yet pragmatic solutions that balanced strategic goals with operational constraints. ● Successfully executed the transition and integration of actuarial valuation processes from US Mercer offices, mitigating transition risks and ensuring seamless knowledge transfer. ● Represented Mercer at conferences and client engagements as a business leader, cultivating strong client relationships and strengthening stakeholder confidence in service delivery.

Project Management Professional (PMP)