Highly accomplished Operations Manager, with focus in Digital Healthcare Transformation. Adept at leading and coordinating mid to large-sized teams, both remotely and in-office, while effectively collaborating across diverse departments. Passionate about driving process optimization, innovation, and enhancing clinical software solutions. Demonstrated business acumen with a consistent track record of surpassing SLA adherence and exceeding KPI targets. STEM graduate with a BSc in Process Technology for Pharma & MedTech. Skilled in delivering successful project outcomes and fostering a collaborative work culture.