Experienced IT professional with a robust background in IT management and technical leadership, committed to aligning IT resources with the organizational goals. Proven expertise in change management, project management, and crossfunctional collaboration, leading successful IT upgrades and seamless system migrations. Adept at providing strategic advice to senior management, implementing new technologies to enhance operational efficiency, and delivering exceptional customer support. Strong analytical thinker with proficiency in incident management, database administration, and troubleshooting.