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Hello, I'm Lynn Dong.

I’m a bilingual Operations & Project Delivery Consultant with 7+ years of experience managing cross-functional teams and business operations between the UK and China. I specialise in helping creative agencies​,​ marketing teams​,​ and global startups optimise their workflow​,​ profitability​,​ and project delivery systems​,​ so that creativity and operations work hand in hand. Previously​,​ I led operations and cross-border projects for Sony​,​ Waterpik​,​ Tencent​,​ and Lee Kum Kee​,​ managing vendor contracts​,​ P&L​,​ multi-currency finance​,​ and resource planning across UK and Asia offices.

Details

  • Professional CategoryProject Management
  • Location
  • Years of Relevant Experience6-10 years
  • Seniority LevelMid-Senior level
  • Consulting Rate (Hourly)280

Headline

Operations & Delivery Manager | Helping Creative & Cross-border Teams Optimise Workflow, Profitability & Project Execution (UK–Asia)

Experience

Operations & Project Manager

Relevant/Notable employerQumin Digital creative agencyAugust 2023 - August 2025● Project Management: Oversaw operational aspects of 10+ integrated campaigns (social media, KOL, PR, SEO) for top global brands including Sony, Waterpik, Lee Kum Kee, and Tencent, managing contracts, budgets, and cross-border financial workflows. ● Finance & Multi-Currency Management: Directed multi-currency payment processes (GBP, CNY, USD), ad spend reconciliation, vendor billing, and tax compliance, ensuring timely and accurate project financials. ● Vendor & Procurement Management: Negotiated and managed contracts with international vendors and influencers, mitigating risks while optimising costs and delivery quality. ● Resource & Workflow Coordination: Established frameworks for cross-functional collaboration between creative, account, and finance teams, improving operational visibility and efficiency. ● Team Leadership: Mentored operations leads, introduced quarterly performance reviews, and enforced operational standards to ensure compliance and accountability.

Industry

  • Technology, Information and Media

Specific Jurisdictions That I'm Qualified In or Can Cover

United Kingdom: London
China: Shanghai

Language(s)

  • English

Education

University of Leeds

Masters MSc Consumer Analytics & Marketing StrategyAugust 2021 - August 2022

Coventry University

DegreeBA International Digital Marketing (May 2020 - May 2021

Xi'an International University,

DegreeBSc MarketingAugust 2006 - August 2010

Your Skills

Project managementFinancial & Vendor Governanceresource planningCommercial ManagementRevenue AnalysisCRM

I am interested in

  • Professional / Business Networking
  • Career Opportunities
  • Providing Services based on my Expertise