Hello, I'm Lynn Dong.

I’m a bilingual Operations & Project Delivery Consultant with 7+ years of experience managing cross-functional teams and business operations between the UK and China. I specialise in helping creative agencies, marketing teams, and global startups optimise their workflow, profitability, and project delivery systems, so that creativity and operations work hand in hand. Previously, I led operations and cross-border projects for Sony, Waterpik, Tencent, and Lee Kum Kee, managing vendor contracts, P&L, multi-currency finance, and resource planning across UK and Asia offices.

Details

Professional CategoryProject Management
Location
Years of Relevant Experience6-10 years
Seniority LevelMid-Senior level
Consulting Rate (Hourly)280

Headline

Operations & Delivery Manager | Helping Creative & Cross-border Teams Optimise Workflow, Profitability & Project Execution (UK–Asia)

Experience

Operations & Project Manager

Relevant/Notable employerQumin Digital creative agencyAugust 2023 - August 2025● Project Management: Oversaw operational aspects of 10+ integrated campaigns (social media, KOL, PR, SEO) for top global brands including Sony, Waterpik, Lee Kum Kee, and Tencent, managing contracts, budgets, and cross-border financial workflows. ● Finance & Multi-Currency Management: Directed multi-currency payment processes (GBP, CNY, USD), ad spend reconciliation, vendor billing, and tax compliance, ensuring timely and accurate project financials. ● Vendor & Procurement Management: Negotiated and managed contracts with international vendors and influencers, mitigating risks while optimising costs and delivery quality. ● Resource & Workflow Coordination: Established frameworks for cross-functional collaboration between creative, account, and finance teams, improving operational visibility and efficiency. ● Team Leadership: Mentored operations leads, introduced quarterly performance reviews, and enforced operational standards to ensure compliance and accountability.

Industry

Technology, Information and Media

Specific Jurisdictions That I'm Qualified In or Can Cover

United Kingdom: London

China: Shanghai

Language(s)

English

Education

University of Leeds

Masters MSc Consumer Analytics & Marketing StrategyAugust 2021 - August 2022

Coventry University

DegreeBA International Digital Marketing (May 2020 - May 2021

Xi'an International University,

DegreeBSc MarketingAugust 2006 - August 2010

Your Skills

Project managementFinancial & Vendor Governanceresource planningCommercial ManagementRevenue AnalysisCRM

I am interested in

Professional / Business Networking
Career Opportunities
Providing Services based on my Expertise

My listings (1)

US$4,000.00
Creative agency operations - PMO and workflow design