Hello, I'm Maria.
Details
- Professional CategoryOperations, Logistics, Customer Support
- Location
- Years of Relevant Experience6-10 years
- Seniority LevelAssociate
- Consulting Rate (Hourly)14
Headline
Customer Support Specialist
Experience
Customer Support Specialist
TikTokMarch 2021 - September 2022Customer support for German, Spanish, French and Portuguese
markets. Content moderation of VIP accounts advertisements for
German, Spanish, French, English and Portuguese markets.
Communication and support to business accounts for scamming, fraud
awareness and prevention. Policy review, updates and enforcement.
Translation support of German, Spanish, French and Portuguese
markets.
Ticketing system Topdesk.
Customer Success Specialist and Content Moderator
Accenture February 2019 - March 2021Content moderation and review of German, Spanish, French, English and Portuguese advertisements for Google.
Customer Support for German market of technical issues with implementation of Google products. Sales of Google project products, SaaS subscriptions.
Ticketing system Zendesk.
Team Leader Sales
Abercrombie and Fitch August 2010 - August 2012Leader dealing with company marketing, Customer Support and new
stores opening in different parts of the world.
Aesthetic maintenance, Customer Support, Merchandising, Asset
Protection, Brand Image and Visual Displays.
Translator and Interpreter
FreelanceDecember 2017 - CurrentEnglish, French, and Spanish translations of legal, medical and real
estate content such as Consecutive Interpreting of SAFE Pass courses in
Dublin, Conference Interpreting at Madrid Bank Food Association,
Public Consecutive Interpreting for NHS at Maidstone Hospital Kent.
Industry
- Administrative and Support Services
Specific Jurisdictions That I'm Qualified In or Can Cover
Spain
Language(s)
- English
- French
- German
- Portuguese
- Spanish
I am interested in
- Career Opportunities