Administrative and Support Services
Active

Maria

Customer Support Specialist

Jurisdiction

Spain

Experience

Seniority LevelAssociate
Years of Experience6-10 years
Current StatusActive
Customer Support Specialist
2021 - 2022

Customer support for German, Spanish, French and Portuguese markets. Content moderation of VIP accounts advertisements for German, Spanish, French, English and Portuguese markets. Communication and support to business accounts for scamming, fraud awareness and prevention. Policy review, updates and enforcement. Translation support of German, Spanish, French and Portuguese markets. Ticketing system Topdesk.

Customer Success Specialist and Content Moderator
2019 - 2021

Content moderation and review of German, Spanish, French, English and Portuguese advertisements for Google. Customer Support for German market of technical issues with implementation of Google products. Sales of Google project products, SaaS subscriptions. Ticketing system Zendesk.

Team Leader Sales
2010 - 2012

Leader dealing with company marketing, Customer Support and new stores opening in different parts of the world. Aesthetic maintenance, Customer Support, Merchandising, Asset Protection, Brand Image and Visual Displays.

Translator and Interpreter
2017 - Present

English, French, and Spanish translations of legal, medical and real estate content such as Consecutive Interpreting of SAFE Pass courses in Dublin, Conference Interpreting at Madrid Bank Food Association, Public Consecutive Interpreting for NHS at Maidstone Hospital Kent.

Skills

Core skills0
Languages5

Languages

English
Spanish
German
Portuguese
French