Hello, I'm Mohammed Alenezi.
Details
- Professional CategoryInformation Technology
- Location
- Years of Relevant Experience0-5 years
- Seniority LevelMid-Senior level
- Consulting Rate (Hourly)15
Headline
Senior Content Moderator @ Lionbridge
Experience
Senior Content Moderator
Relevant/Notable employerLionbridgeDecember 2021 - Current- Moderated user generated content, such as applications, and software ensuring they followed the client’s guidelines.
- Promoted to Senior Content Moderator in under a year by exceeding expectations due to high moderation accuracy, being a team-player, and quickly integrating into the company’s culture.
- Followed the client’s guidelines, understood their needs and requirements proficiently by achieving 95% moderation accuracy consistently.
- Proposed and implemented new user content test-cases related to culture sensitivity, mitigating inappropriate content, and improvements to user-interface so customer satisfaction would improve.
- Took responsibility to ensure Junior employees corrected their mistakes and clarified any doubts they had of our tools and guidelines.
- On-boarded new hires, and took the initiative to be a hub of information for our client’s tools and processes that co-workers rely on.
- Answered an average of 10-15 moderation questions a day, which is beyond the requirement.
Industry
- Administrative and Support Services
- Consumer Services
- Entertainment Providers
- Professional Services
- Technology, Information and Media
Specific Jurisdictions That I'm Qualified In or Can Cover
Poland
Language(s)
- English
- Arabic
- Polish
Education
Warsaw University of Life Sciences
DegreeOrganic AgricultureSeptember 2020 - May 2023
I am interested in
- Professional / Business Networking
- Career Opportunities