Hello, I'm Juana Acebal.
Details
- Professional CategoryOperations, Logistics, Customer Support
- Location
- Years of Relevant Experience6-10 years
- Seniority LevelAssociate
- Consulting Rate (Hourly)13
Headline
eCommerce and Sales Specialist
Experience
B2B Sales Specialist
WayfairSeptember 2023 - May 2025Achieved incremental revenue growth through cross-selling strategies and client needs analysis.
Implemented project management tools to optimize
client communication and document interactions in CRM
systems.
Overcame client objections, resulting in increased
conversions and customer satisfaction.
eCommerce Manager
Christian Dior PerfumesOctober 2018 - August 2023Managed a team of 17 people, improving operational
efficiency and customer service quality.
Implemented quality and productivity metrics, achieving a
25% increase in customer satisfaction.
Designed and implemented service policies that
optimized account and transaction management, leading
to significant online sales growth.
Supervised the expansion of digital operations and
optimized customer service processes to enhance the
consumer experience.
Sales Manager
DEG GroupJune 2014 - October 2018Increased revenue by 40% through new sales strategies
and team development.
Coordinated resource planning and training programs
for a team of over 10 sales representatives.
Worked closely with the Sales Director to expand market
penetration in two key territories.
Industry
- Accommodation Services
- Administrative and Support Services
- Consumer Services
- Real Estate and Equipment Rental Services
- Utilities
- Wholesale
Specific Jurisdictions That I'm Qualified In or Can Cover
United States: Florida
Uruguay
Spain
Language(s)
- English
- Italian
- Portuguese
- Spanish
I am interested in
- Career Opportunities
- Providing Services based on my Expertise