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Active

Juana Acebal

eCommerce and Sales Specialist

Jurisdiction

United States | Uruguay | Spain

Experience

Seniority LevelAssociate
Years of Experience6-10 years
Current StatusActive
B2B Sales Specialist
2023 - 2025

Achieved incremental revenue growth through cross-selling strategies and client needs analysis. Implemented project management tools to optimize client communication and document interactions in CRM systems. Overcame client objections, resulting in increased conversions and customer satisfaction.

eCommerce Manager
2018 - 2023

Managed a team of 17 people, improving operational efficiency and customer service quality. Implemented quality and productivity metrics, achieving a 25% increase in customer satisfaction. Designed and implemented service policies that optimized account and transaction management, leading to significant online sales growth. Supervised the expansion of digital operations and optimized customer service processes to enhance the consumer experience.

Sales Manager
2014 - 2018

Increased revenue by 40% through new sales strategies and team development. Coordinated resource planning and training programs for a team of over 10 sales representatives. Worked closely with the Sales Director to expand market penetration in two key territories.

Skills

Core skills0
Languages4

Languages

English
Portuguese
Italian
Spanish