Chile | Argentina | Peru | Brazil | Colombia | Mexico | France | Spain | Italy | United Kingdom
• Increased productivity by 10% and reduced headcount by 3% through automation and versatility. • Digitized performance management with 90% evaluation completion. • Saved 4% in department budget through efficiency.
• Managed HR operations across America, Europe, Africa, and the Middle East. • Standardized global compensation, incentives, and employment models. • Delivered 100% of training plan with 8% cost savings. • Reduced turnover to 3%; implemented succession and mobility plans.
• Created departments: Training, Talent Acquisition, Well - being, Org Development. • Improved productivity by 26% and digitalized key HR processes. • Reduced service cycle time from 54 to 20 days; 81% employee satisfaction.
• Launched internal mobility platform (40% of vacancies filled internally). • Reduced healthcare costs by 15% through a new wellness program. • Won regional innovation award for digitized internal communication.
• Implemented LMS across the region, achieving 80% completion. • Redesigned total rewards policy, raising satisfaction by 21%. • Built onboarding & employee experience strategy, improving satisfaction by 32%.
• Decreased turnover by 16% and increased goal completion by 17% with a new comp & benefits system. • Rolled out a critical roles succession plan with 100% coverage. • Earned 88% and 85% favorability in organizational climate (LatAm Awards 2014 – 2015).
• Built HR structure from scratch (payroll, recruitment, training). • Implemented payroll ERP with 0% errors. • Achieved 100% legal and compliance KPIs.
• Developed onboarding program with 100% initial training coverage. • Led CSR and Internal Comms initiatives. • Achieved workplace certification from SENDA ("Espacio Preventivo").
• Delivered outplacement services with 80% success rate. • Led public - private labor transition program (CTP Chile). • Increased regional revenue by 40%, profits by 15%.
• Led HR ops for France, Italy, Portugal, Spain. • Launched Trainee Program with 96% training fulfillment. • Implemented regional HR initiatives aligned with global strategy.
organizational climate (LatAm Awards 2014 – 2015).