Hello, I'm Marat K.
Details
- Professional CategoryInformation Technology
- Location
- Years of Relevant Experience10-15 years
- Seniority LevelMid-Senior level
- Consulting Rate (Hourly)60
Headline
With over five years of experience in IT support and integration, enhancing technological operations and implementing user-focused solutions across diverse environments, including private companies, educational institutions, and governmental organizations like Haute Ecole Provinciale de Hainaut - Condorcet, the European Commission, secondary schools, and Voxbone VOIP company. Known for their collaborative approach, they aim to support teams by streamlining IT systems and ensuring efficient service delivery. Their multilingual abilities in French, English, and Russian bring added value to global teams and initiatives.
Experience
Network & Support Engineer. IT Operations.
VOXBONE S.A.January 2010 - January 2013 • Network Administration Support / Experience with Cisco Wireless LAN Controller and APs hands-on
experience
• Internal support: Ubuntu, Windows
• IT Asset Management, ensuring efficient utilization and tracking of resources
• VOIP Helpdesk
Computer science teacher for secondaries and seniors
Province de HainautAugust 2014 - August 2017• Creating course materials and teaching aids. Planning and taught between 3-5 classes daily
• Database-management systems (DBMS) / IT basics: hardware and software
IT Support Help Desk
Contractor for the European Commission. Venthone S.A., Luxembourg September 2020 - September 2021• Provided IT support to the staff of the European Commission, leveraging ITIL (basic level) best practices to
enhance service delivery
• AD, MDM, S/MIME Certificates; Apps issues troubleshooting such as Teams, Outlook, Skype
IT Support
Province de Hainaut, CONDORCET High SchoolAugust 2022 - August 2024● Network:
• Designing and implementing network solutions that meet the business and technical requirements
• Schematization and documentation: wiring, equipment, hosts, including IP, MAC, log-in information
• Installation and configuration of APs, STP PoE switch/cabling & wiring solutions/rack management
• Wi-Fi access management
● External:
• Ordering and installation/configuration of an equipment (switch, AP, cables, computers, etc.)
• Contacts with suppliers of applications and machines in case of maintenance
● Internal:
• Response to outages and other employee IT requests
• Remote disk image and software deployment
• Installation and maintenance of machines, software, drivers, certificates, OS, and hardware
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems
• Park inventory. Managing printers, videoconferencing rooms, and interactive whiteboards
• Plan, Documentation and design processes and procedures, and keep them up to date
• Assistance for backup solutions
• Trainees' supervision
AV/IT Engineer
The Standard Hotel, HYATT GROUP, Brussels, Belgium March 2025 - July 2025• Led the migration and administration of the entire IT infrastructure (PCs, servers, telephony, printers, Wi-Fi,
conference rooms) to Microsoft Intune and ServiceNow, integrating into Hyatt Group’s IT governance.
• Provided end-user support and ensured service continuity throughout the transition
• Managed audiovisual resources (TVs, multimedia equipment, and conference rooms).
• Coordinated with external vendors for the maintenance of servers, printers, POS, PMS, and hotel-specific
applications
Industry
- Administrative and Support Services
- Education
- Government Administration
- Technology, Information and Media
Specific Jurisdictions That I'm Qualified In or Can Cover
Belgium
Uzbekistan
Language(s)
- English
- French
- Russian
- Ukrainian
Education
HEH ISIMs
DiplomaBACHELOR DEGREE IN COMPUTER SCIENCE AND SYSTEMS. NETWORKS AND TELECOMMUNICATIONS.August 2003 - August 2006
I am interested in
- Professional / Business Networking
- Career Opportunities
- Providing Services based on my Expertise
- Building my online Brand / Presence