Talent & Co. is a boutique people consultancy that helps businesses attract the right talent, strengthen their employer brand, and design people practices that drive engagement and growth. As Principal Consultant, I partner with business leaders to strengthen talent strategy and people operations as follows: • Deliver end-to-end recruitment solutions (role design, sourcing, assessment, offers) that help companies hire with clarity and speed. • Shape and implement employer branding strategies (EVP, messaging audits, candidate experience) that elevate positioning in competitive markets. • Design and roll out employee engagement frameworks (onboarding, communication, listening programs) that drive retention and performance. • Provide fractional HR leadership (as HR Manager or interim CHRO) for companies without an HR function or covering short-term gaps, ensuring business continuity. • Advise executives on people strategy and organizational development, aligning talent practices with growth and culture goals.

Advantage FSE is a digital banking technology firm with over 20 years of experience delivering award-winning solutions in digital banking, payments, and risk management to clients across multiple countries and time zones. • Country HR Leader and strategic advisor to the CEO and leadership team, aligning people priorities with business strategy. • Designed and implemented a Career Development Framework (CDF) with performance reviews, OKRs, and values-driven development goals. • Partnered with senior leaders to drive cultural engagement and transformation during growth and remote/hybrid transitions. • Led change management initiatives and redesigned the employee experience through well-being, internal communications, and DEI programs. • Achieved a 14-point increase in engagement (68% to 82%) and reduced first-year attrition from 12% to 0%. • Managed full-cycle recruitment and workforce planning, hiring 350+ tech professionals and launching 6 Software Engineering Academies. The roles included the following technologies / specialties: Java, JavaScript, Android, iOS, DevOps, AS400, RPG, UI/UX, Business Analysts, Product Owners, Project Managers, Scrum Managers / Delivery Leads, Software Engineers in Test, etc. • Established an Alumni Program, increasing referrals to 40% of annual hires. • Ensured compliance with Greek labor laws and managed sensitive employee relations issues with consistency and integrity.

• Developed a Customer & Employee Experience Framework post-acquisition of Millennium Bank. • Designed a process for engaging employees in the Bank’s continuous Quality Improvement Cycle.

• Directed digital transformation initiatives that led to a 75% increase in active digital users and a 50%+ boost in operating income. • Successfully launched mobile banking, sustaining 10% monthly user growth. • Delivered consistent digital customer experience and led product strategy for online channels, winning multiple awards for the quality level of our omni-channels’ service.

• Implemented frameworks that improved employee satisfaction by 21% and internal service satisfaction by 8%. • Enhanced external customer satisfaction by 10%, and reduced complaints by 20%. • Streamlined complaint handling and reduced resolution time by 50%. • Achieved a 30% reduction in survey handling costs through streamlined processes.

• Built the HR department from scratch during the bank’s rapid expansion phase. • On-boarded 400+ employees in 8 months; implemented training and career development programs. • Co-led a transformation project on organizational performance in partnership with McKinsey & Company. • Awarded Great Place to Work® in Greece and in Europe. • Participated in Europe-wide HR projects and coordinated cross-entity HR initiatives.

• Defined and executed HR strategy for Greece. • Participated in Europe-wide HR projects and coordinated cross-entity HR policies.

• Held multiple roles across HR and Marketing in a global banking environment. • Gained early exposure to HR operations, compensation & benefits, internal / external communications, and large scale events’ organization. • Built foundational knowledge of corporate HR practices in a demanding, international setting.

Agile HR Certified Practitioner, OKR Certified Coach, Design Thinking for Employee Experience, Employer Branding, Tech Recruitment, Career Coaching, Digital Marketing.