Financial Services
Professional Services
Professional Services
Professional Services
Transportation, Logistics, Supply Chain and Storage
Entertainment Providers
Government Administration
Government Administration
Active

Rachel J

Chief Administrative Officer

About Me

I’m a creative problem solver and servant leader looking for a senior (Director/VP) or executive (President/COO/CAO/COS) role in operations or administration. I have over 20 years of experience in operations, administration, and HR across professional services, startups, government, and nonprofits. With 11+ years in senior and executive leadership, I’ve overseen HR, finance, IT, facilities, and legal functions, recently at a management coaching startup and a major public transportation agency. My HR expertise spans talent management, labor relations, benefits, organizational development, and change management for teams ranging from 5 to 3,000 employees. I thrive on optimizing processes, leveraging data-driven decision-making, and enhancing employee engagement to drive efficiency and impact. My superpowers lie at the intersection of business strategy, leadership development, and operational efficiency. I have dual Master’s degrees in Management, and Leadership & Organizational Development (LOD) and am SHRM and Prosci certified.

Experience

Seniority LevelC-Suite
Years of Experience10-15 years
Current StatusActive

Certification

Total Certifications2

SHRM-CP

Prosci Change Management

Skills

Core skills10
Languages2

Skills

SHRM-CP Certified
Prosci Change Management Certified
Financial Services Industry Knowledge
Consulting Industry Knowledge
Coaching Industry Knowledge
Legal Services Industry Knowledge
Public Transit Industry Knowledge
Arts/Theatre Industry Knowledge
Non-profit Industry Knowledge
Municipality Industry Knowledge

Languages

English (British)
English

Services