Professional Services
Government Administration
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Heather S

Chief Human Resources Officer

About Me

Vice President, Global Human Resources | CHRO Transforming organizations through scalable people strategies and culture-driven growth. Heather Smart is a global human resources executive with over 15 years of experience designing and scaling people operations across North America, the UK, EMEA, and APAC. Her career spans deep-tech, advisory, and high-growth environments, where she is recognized for aligning people systems with business outcomes while preserving the human heartbeat of an organization. Currently Vice President of Global HR at a sustainable materials innovator, Heather partners with executive leadership to build high-performing teams, guide workforce transformation, and deliver inclusive talent strategies. Her work blends systems thinking, people analytics, and cultural fluency to create adaptive HR ecosystems that drive engagement, retention, and enterprise readiness. Previously, she led global People and Operations strategy at Three Points Business Advisors, where she rebuilt HR infrastructure across four continents, embedded DEI into business KPIs, and advised founders during periods of high-stakes transformation. Heather’s leadership style reflects her belief that talent innovation is both a science and a craft—grounded in data, fueled by purpose. She holds a Master's in Human Resources and Organizational Development, is completing her MBA, and is certified in leadership coaching, project management, and global HR strategy.

Experience

Seniority LevelC-Suite
Years of Experience15-20 years
Current StatusActive

Certification

Total Certifications4

SHRM-SCP (pending)

GPHR (pending)

Certified Professional in Training Management (CPTM)

Certificates in Coaching, Leadership Development, and Project Management for Leaders

Skills

Core skills47
Languages2

Skills

Global People Operations
HR Function Design and Leadership
Navigating Regulatory Environments
Policy Alignment
Compliance
Talent Strategy
Workforce Planning
Workforce Modeling
Succession Planning
Leadership Pipeline Development
Leadership Development
Coaching
Building High-Performing Teams
Executive Readiness
People Analytics
HR Technology (HiBob, ADP, custom dashboards)
Operational KPIs
Data-Driven Storytelling
Change Management
Organizational Design
HR Transformation
DEI Strategy
Building Inclusive Ecosystems
Cross-Industry HR and Talent Strategy
Employee Experience Design
Employee Engagement
Employee Listening Systems
Pulse Feedback Loops
Risk Mitigation
California Labor Law Knowledge
International Compliance
Labor Audits
Immigration Policy Transitions
Cross-Border Employment Regulations
United States (HR operations)
United Kingdom (HR operations)
European Union (HR operations)
Middle East (HR operations)
Africa (HR operations)
Asia-Pacific (HR operations)
Canada (HR operations)
Latin America (HR operations)
Strategic Oversight and Advisory Capacity
Certified in Coaching
Leadership Development
Project Management for Leaders
Training Management

Languages

English (British)
English

Services