I am originally from Argentina but have been living in Portugal for the past six years. I'm a multilingual customer success agent/manager and a translator with extensive experience in these fields. For the past 14 years, I have worked remotely for international e-commerce companies across various countries in the customer care area in English, Spanish and Portuguese via email, chat and phone. In the same companies I developed as an English-Portuguese, Portuguese-Spanish, English-Spanish translator of F.A.Q. articles, Web Content, How To articles and Instruction Manuals.
Experience
Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Skills
Core skills14
Languages2
Skills
Customer Service
Clear Communication
Active Listening
Issue Resolution
Handling High Volumes of Inquiries (chat, email, phone)