Recruited as Arena's first Head of Communications to build and lead the global communications and policy function as the company scaled rapidly. Partnered closely with the CEO, CTO, and Chairman to establish narrative clarity, shape executive visibility, and position it convincingly at the intersection of AI research, infrastructure, and public policy. Led enterprise narrative strategy, media engagement, rapid response, and regulatory positioning, working across research, product, legal, and data teams to translate complex technical and statistical issues into clear, defensible public communication. Directed communications for the company's $150M Series A and established Arena as the most-referenced benchmark in AI model evaluation, a trusted reference point in a fast-moving and highly contested category.
Turnbank Advisory is an independent firm providing senior communications counsel to companies, boards, and leadership teams navigating defining moments: mergers and acquisitions, restructurings, leadership transitions, regulatory and legal challenges, funding events, and crises.
Led global communications and corporate affairs for ACI Worldwide, a publicly traded payments infrastructure company operating in nearly 100 markets. Grew its media visibility roughly tenfold over three years and led the launch of ACI Connetic, a cloud-native platform that analysts called category-defining, repositioning ACI from a legacy vendor to a recognized leader in payments infrastructure and modernization. Partnered closely with the CEO, CFO, and Investor Relations leadership to shape enterprise narrative, guide executive visibility, and support quarterly earnings communications within a public company governance environment. Strengthened ACI's role in modernization and real-time payments policy debates through proprietary economic research and direct engagement with regulators including the Federal Reserve, U.S. Treasury, and European Commission. Led enterprise communications through a significant operational and regulatory matter, aligning legal, product, and investor relations teams to stabilize the external narrative and maintain regulatory and market confidence. Managed a global communications team across six continents and oversaw a multi-million-dollar budget, embedding governance discipline and operational alignment across regions.
Led communications strategy for high-growth blockchain and fintech clients navigating volatile regulatory and capital markets environments, advising founders and executive teams through funding rounds, market launches, enforcement inquiries, and major security incidents. Secured more than 100 Tier 1 media placements and supported clients through over $1B in aggregate fundraising across erratic cryptocurrency cycles. Advised on policy debates and crypto adoption in sovereign markets, establishing client executives as recognized experts with media and policymakers.
Advised healthcare, pharmaceutical, and tobacco organizations on regulatory positioning, issues management, and stakeholder communications during periods of heightened public and regulatory pressure. Partnered with executive and legal teams to navigate complex regulatory environments, align messaging with compliance priorities, and protect institutional trust through sensitive policy and reputational moments.
Led global scientific and regulatory communications for emerging reduced-risk product categories within a highly scrutinized international regulatory environment. Directed engagement with surgeons general, public health authorities, and international bodies, and built the evidence-based messaging frameworks that underpinned the company's regulatory and public health engagement, including its work with global authorities such as the FDA and the World Health Organization. The work spanned global markets, strengthening the credibility of PMI's reduced-risk products as the portfolio grew from 12.7% of company revenue ($3.6B) in 2017 to 23.8% ($6.8B) in 2020. Connected science, regulation, and corporate strategy through a period of sustained global controversy, ensuring that communications reinforced both compliance and the company's long-term standing.
Led internal communications for Aramco's Training & Development function, reaching an employee population of more than 75,000 across one of the world's largest integrated energy companies. Partnered with executive leadership to align internal messaging with the company's long-term capability-building priorities and led communications for the establishment of the Aramco Corporate Academy, its senior-management development program. Positioned learning and professional development as strategic priorities and communicated them with clarity and conviction at scale.
Led internal and external communications for multiple U.S. Department of Defense public affairs offices, including the Chemical and Biological Defense Program (CBDP), within a national security and congressional oversight environment. Produced the CBDP Annual Report to Congress, authored its annual Research, Development, and Acquisition Plans, and translated complex technical and classified priorities into accurate, policy-aligned communication for senior defense leadership, contributing to more than $500M in federal contract wins.