• Managed the complete talent lifecycle (diagnosis, feedback, action plans, and leadership strengthening programs) for a pipeline of over 200 leaders (Managers, Directors, and Partners) across Mexico and Central America, enhancing succession plans and high - level talent mapping. • Guided all coaching and mentoring programs for more than 150 leaders (Managers, Directors, and Partners), significantly impacting their leadership influence on their immediate teams. • Directed the Change Management strategy for the implementation of new HR systems (performance evaluation, Degreed) nationwide, ensuring successful adoption for over 3,000 employees. • Led the strategic design of the Female Talent program, aiming to increase female representation in high - impact roles from 12% to 26%, through the design and leadership of a strategic program for over 900 professionals. • Initiated and structured the High Potentials program, identifying over 100 key employees and designing a retention and development strategy focused on critical points of their organizational lifecycle.

• Played a key role in the implementation of SAP SuccessFactors (Employee Central Module), centralizing and automating key processes such as recruitment, data management, and performance evaluation for the region. • Provided functional and technical support (help desk) to a user base of over 3,000 users in Mexico and Central America, ensuring operational continuity and proper utilization of HR platforms throughout the region. • Facilitated the optimization of the time reporting system, a crucial process that directly impacted the efficiency of the firm's finance and billing processes. • Collaborated in the design and updating of HR policies on flexibility and organizational life to align the firm with new labor market trends.