Fractional CISO, responsible about information security and regulatory compliance requirements for the latest established Data Centre provider in Gibraltar. Implementing and maintaining the ISMS aligned with the ISO 27001 compliance. Information security strategy, align with the company overall business objectives and risk tolerance. Risk management, identification, assessment, and mitigation of information security risks. Policy development, create & maintaining comprehensive policies, procedures, and controls. Training & awareness of information security risks and best practices. Full governance of all Gibfibre data centres internal and colocation: Lead and implement IT DC roadmap. Lead IT team & manage 3rd party contractors. Management of contracts, NDAs, SLAs. Maintenances of HVACs, power generators, UPSs, PDUs, racks management, fire suppression, emergency lights systems. Assets catalog & management, all assets life - cycle (budgeting / purchase / deployment / maintenance / replacements / decommission). Writing and introducing new IT policies, document procedures and SOPs. Adopt best practices in the industry. Change management & incident management Introducing improvements for a more efficient business operations and customer facing areas to meet the highest standards. Tools integration and optimization (JIRA / Monday.com), workflows, CABs approvals. Improve departments communication and collaboration protocols. Management of physical security, biometrics, RFIDs, CCTVs. Monitoring of critical data centre systems, optimizing monitoring tools usage. Plan, implement requirements and achieve latest ISO27001 : 2022
Triage requests for Corporate IT Infrastructure. Supervise the team and prioritise workload. Coordinate IT projects. Coordinate, plan and lead servers OS, HW and storage related activities; installations, upgrades, maintenances and incidents handling. Provide key metrics, performance reports to management. Research and recommend new IT products. Recommendations for improving IT processes and infrastructure posture. IT infrastructure transformation across Playtech worldwide offices and systems; integration of companies under single IT, company acquisitions, office migrations and offboarding of companies. Corp IT infrastructure preparations, findings and remediations for UKGC, ISO 27001 audits for Playtech offices around the world.
Management of daily IT operations for Playtech B2B office and datacentre; Manage budget and forecasting of budget. Develop strategic relationships with vendors and 3rd party contracts. Identify processes improvements, coordinate and align to corporate standards. Document infrastructure specifications, designs and descriptions to ensure shared understanding with internal stakeholders. Enforce policies and procedures. Manage and support Helpdesk operations. Collaborate with corporate - wide IT infrastructure and IT security teams to continuously improve internal modelling.
Test enterprise cloud in hyper - converged infrastructure (HCI) – Nutanix. Setup, support & operate of critical infrastructure such as VMware vSphere, Citrix. Deploy and support business services VPN, FW, SW, File server, LAMP solutions. Multi tier orchestration on AWS, Digital Ocean with Ansible. Strong Networking TCP / IP, DNS, VLANs, STP, EIGRP, OSPF on Cisco, Mellanox. Cumulus, Pfsense. Understand risks, vulnerabilities, threats and secure IT environment. Be the point of contact for IT Security management. Operating systems hardening (Microsoft, Linux, Unix) and Network hardening L1 - L7. Vulnerability assessment tools OpenVAS, Metasploit, Wireshark, Nmap and penetration testing techniques. Packet capture and traffic analysis. Sandboxing and first layer malware reverse engineering IDA. Research, evaluate and setup infrastructure monitoring solutions across Lottoland globally distributed sites (Zabbix, Cacti, Icinga, PRTG, Nagios, Observium, Pandora FMS). Review and set in place IPS / IDS rules. Deploy, manage and monitor WLAN infrastructure Cisco WLC, Meraki, review CloudLock and Umbrella solutions. Migrate and manage DaaS (directory as a service) JumpCloud, securely store and provide access to devices and services. Remote access security.
IT infrastructure consulting. Data centre moves, 3rd party maintenances. IT assets disposals, destruction. Global deployments. Multi vendor engineering team support.
Network and systems design. Deployment and optimization of virtual machines to the cloud and vSphere. Configuration of the services to run full stack(Tomcat, NodeJS, Mongo, Ngnix, RRDtools). Configuration of firewalls and security access (Snort and custom). Ensuring IT security standards are compliant to next gen fintech company (running hot and cold wallets, 2FA) and ISO27001.
Network troubleshooting on Cisco and Juniperfirewalls and routers. Integralis Agile VPN solution administration andtroubleshooting. Splunk monitoring, system and user logs. Liaising with security administration on threats and corporate policies. Microsoft Exchange support. PGP encryption systems maintenance. Laptops and desktops imaging and administration – Altiris. Cisco CUCME administration, VoIP support. Active Directory, GPO, DHCP administration. Spiceworks system administration. Blackberry BES, iPhones, Android and BYODadministration. Domain migration support. JDE support.
Supporting all 2nd and 3rd line escalated Service Deskissues, ensuring SLA are met. Manage and maintain storage and daily and weekly backups. Monitoring 3rd party client data centres and optimize consolidation. Manage test lab. and verify upgrades, updates prior to apply on production lab. Manage and support virtualization environments as it relatesto applications, servers and network Keep updated infrastructure documentation. Manage Windows WSUS, updates, patches, scripts and Linux packages, upgrades, dependencies and scripts. WDS with PXE boot, WIM customization (drivers , patches, services..) Manage Active Directory and Group Policies and RBA. Check and manage network systems, redundancy, routing equipment, Cisco devices.
2nd line Helpdesk support on Windows environment. Remote management of workstations and virtual environment Vmware. Troubleshoot, diagnose and repair HWfailures. Ensure that workstations and machines interconnect seamlessly with diverse systems, file servers, email servers, application servers, DHCP, DNS and administrativesystems. Perform desktop application installations, upgrades, WSUS, patches, hotfixes, scripts. System management, network management, email accountsand permissions, Microsoft AD and Domain structure. Manage and maintain backups, ghosts, Antivirus and IT disaster recovery operations.
Assist staff with installation, configuration and usability of workstations, peripheral equipment, hardware and software. Work with 3rd party support to investigate technical issues / requests and taking fast corrective actions 24 / 7 availability. Ensure that all workstations connect with database and administrative systems. Perform desktop application installation, upgrades, patches, hotfixes and scripts. Manage and maintain backups, ghosts and IT disaster recovery operations. Perform preventive maintenance of systems, applications and IT equipment. Build network infrastructure from documentation proj. to wiring cables and devices. Troubleshooting network issues. Monitor, resolve and document all incidents with experienced ticketing methodology and ensure regular communication to the business regarding major impact incidents. Troubleshoot, diagnose and repair hardware failure. As well as perform removal, replacement, soldering of electronic components. Maintain support documentation and creating, editing image casts. System management, included managing network, email accounts and permissions, Microsoft Active directory and Domain structure.
Connect social media channels to cryptocurrency with a portal running custom blockchain and altcoin