Hospitals and Health Care
Active

Wal Pagoto Chevrand

As a seasoned professional in the healthcare sector, I am dedicated to finding happiness in both my personal and professional life by working for a company that aligns with my values and genuinely cares for people. My goal is to occupy a role that fulfills me as a professional and a human being, offering purpose and daily challenges that yield impactful results. Throughout my career, I have developed senior-level expertise in managing and training teams within regulated environments to achieve sustainable outcomes. My ability to "build bridges" is well-recognized by the teams I have worked with and has been a key factor in our collective success.

About Me

Throughout my career, I have developed senior - level expertise in managing and training teams within regulated environments to achieve sustainable outcomes. My ability to "build bridges" is well - recognized by the teams I have worked with and has been a key factor in our collective success.

Jurisdiction

Portugal | Brazil | France | United States | Spain

Experience

Seniority LevelDirector
Years of Experience20+ years
Current StatusActive
Operations ManagerLusíadas Amadora Hospital
2022 - 2023

Manage medical and surgical specialties in Lusíadas Amadora Hospital, that has more than 90 beds and 60 medical offices and is part of Lusíadas- Lisbon Cluster. Our focus is to deliver quality healthcare services, ensuring patient satisfaction and engagement of our teams, with efficiency and sustainability. It was a great teamwork experience that has brought very good results such as +3% in Revenue, +68% in EBIDTA and +55% in EBIT.

Operations ManagerLisbon Cluster - Lusíadas Saúde
2021 - 2022

Collaborate to create value within Lisbon Cluster units, helping to standardize administrative and clinical processes, optimize costs, human resources & facilities, enabling cross referencing and boosting clinical and operational results.

Clinical Operation & Engagement ManagerLusíadas Saúde
2020 - 2021

Report to: Chief Medical Officer Support corporate teams to implement clinical, tech or scientific projects that enforce clinical engagement. • Product Owner on Lusíadas Digital Transformation (2020), that includes a new client portal, a new website and an App with disruptive functionalities that allows patients to experience a consultation automatic check in and check out, online payments, drug administration alerts and other features.

Chief of StaffLusíadas Saúde
2019 - 2020

Report to: Chief Executive Officer Follow up of the strategic clinical corporate projects and update of the steering committee. • Implementation of the Clinical Council that align activities of key care deliver professionals from the group in the country, privileging the standardization of customers and professionals experience and best practices in our units. • Strategy planning for the Clinical Engagement, a multidisciplinary project that includes HR management, physicians' analytics, training & science that could leverage the company reputation among clinicians in Portugal. • Organization of the II Lusiadas Clinical Summit: The circle of Life, that received more than 600 participants in Cascais Convention Center to discuss key care themes, with international speakers.

Vendor Compliance & Risk ManagerLusíadas Saúde
2018 - 2019

Implementation of good practices in terms of processes and controls required by General Data Protection Regulation to manage vendors risk on Personal Data Management. • We have assessed and established action plan to mitigate risk and improve process of GDPR controls on more than 1,000 vendors.

Compliance ManagerAmil Assistência Médica Internacional
2014 - 2018

Managing 3 crews working on implementation and maintenance of Compliance Anti - Corruption and Anti Bribery Program. It entails policies, standard procedures, people training and its related controls implementation to comply with Brazilian Clean Company Act and Foreign Corrupt Practice Act. High focused on: • Third Party Due Diligence. • Management of Compliance Help Center and conducting of corporate investigations. • Performing Compliance Due Diligence of Merges & Acquisitions. • Creation of a new Health Compliance crew focus on regulatory compliance from own hospitals and clinics (Americas Medical Services and Next). • Implementation of standard procedures and people training and controls to process as Third - Party Due Diligence, Gifts & Hospitality, Travels & Entertainment, Petty Cash & Cash Advances, Accounts Payable and Sales to Public Entities. • Performance of Background Checks to more than 17,000 Third Parties and 13 business Due Diligence under Merges & Acquisitions process. • More than 300 executives live- trained on Anti - Corruption and Anti - Bribery Compliance Program and more than 38,000 employees trained through online platform. • Implementation of Conflict of Interest Policy and evaluation of conflicts reported by executives; • Participation and follow up to Compliance & Ethics Committee activities. • Performance of several corporate investigations addressing corrective and preventive actions, including disciplinary measures. • Business alignment between Headquarter (USA) and Portuguese UnitedHealth Group´s Companies.

Quality & Record CoordinatorAmil Assistência Médica Internacional
2006 - 2014

Report to: Procurement Director Team: 20 employees Responsible for 2 crews. Implementation of process related to vendors training, qualification and development, including Sustainability and Compliance criteria of evaluation. Structuring Vendors Evaluation Program to drugs, medical devices and supplies, and monitoring pharmaceutical products purchase. Follow up of operational and financial performance KPIs from Procurement. • Database maintenance and sanitary information follow up of more than 5,000 drugs and medical devices. • Pharmacovigilance program implementation and follow up for 35 hospitals and 14 clinics of UHG Group in Brazil. • Monitoring of more than 4,000 vendors, including process controls to comply with Foreign Corrupt Practice Act and Sarbanes - Oxley Act. • Training, qualification and development of about 500 vendors, including on site audits of pharmaceutical industries in Brazil, Austria, France, USA and Spain. • Performance of medical devices surveillance and pharmacovigilance of about 35 hospitals throughout Brazil. • Alignment of Procurement standard procedures to comply to Brazilian sanitary regulation and to hospital accreditation process (National Organization for Accreditation and Joint Commission International).

Resident PharmacistNational Institute of Cardiology
2004 - 2006

Report to: Chief Pharmacist Performed activities related to Hospital Pharmacy routine, analysis and judgment of sanitary surveillance documents on public sales, pharmacovigilance, Drugs Adverse Effects monitoring, Drugs Interaction identification, standard procedure development, training and active participation on Quality System Management (Corrective and preventive action, risk assessment, deviations, change management).

Education

Masters of Data ProtectionNova School of Law
2024 - 2024
Diploma of Effective Health CommunicationAESE Business School
2024 - 2024
Diploma of Leader as a Coach Nova School of Business and Economics
2023 - 2023
Masters of Healthcare Management Nova School of Business and Economics
2021 - 2022
Diploma of Scrum Product Owner XPM Consulting
2021 - 2021
Masters of Health Technology Assessment National Cardiology Institute
2014 - 2015
Diploma of Industrial Engineering Universidade Federal Fluminense
2013 - 2013
Diploma of Hospital Pharmacy Residency Universidade Federal Fluminense
2004 - 2006
Diploma of Regulatory Affairs Fundação Oswaldo Cruz
2005 - 2005
Degree of Industrial Pharmacy Universidade Federal Fluminense
1999 - 2006

Certification

Total Certifications1

Certified Compliance and Ethics Professional - International (Since 2015) – Compliance Certification Board

Skills

Core skills5
Languages3

Skills

Research
Compliance Reporting
Applied Ethics
Compliance Reporting
Training And Development

Languages

English
Portuguese
Spanish

Services