Transportation, Logistics, Supply Chain and Storage
Technology, Information and Media
Oil, Gas, and Mining
Manufacturing
Active

Alexander Lehner

Executive Leader & Board Member | Orchestrating Transformation in Heavy Machinery & Service | Strate

About Me

Enterprising and experienced business leader with 25+ years in international operations, aftermarket and digital transformation. Proven ability to lead organizations with >€650M revenue responsibility and €200M P&L accountability, managing and developing teams of up to 600 employees. Recognized for combining structural and analytical strength with the capacity to inspire high - performing teams and deliver complex change programs. Consistent track record of driving growth, efficiency and sustainable client and employee loyalty through both best practice and innovative approaches.

Jurisdiction

Austria

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Director Corporate Business Development / Authorized Officer
2009 - 2011

Director Operations & Customer Services / Authorized Officer
2023 - Present

• Strategic / Operational Development and Leading of following Business Units ◦ Customer Services organization ◦ Project Management, Order Management, Planning and Cost Estimation ◦ Supply Chain Management including Procurement, Logistics, Transport and Duty ◦ Global Manufacturing Network ◦ Quality and IMS including EHS ◦ Digital Services / Digital Solutions • Full Revenue responsibility for all business units – 2025, 693M€ (~200 M€ Customer Services) – Group Customer Services incl Subsidiaries increased to 460M€ • Leading P&T operations ~ 650 direct employees in Austria Significant Achievements • Continuous growth of all Business Units (~18% Customer Services and Parts, ~12% Capital Business • Reorganization of all Execution Departments, Establishment of fully integrated Supply Chain Organization • Stabilizing Bottom Line (Turnaround) by substantial cost reduction, efficiency increase and digitalization. • Turnaround from >100M€ EBIT Loss in 2023 to 18M€ EBIT Profit in 2024 (incl. one off events) and operational Break Even in 07 / 2024

Vice President Customer Services - Projects
2017 - 2019

• Strategic / Operational Development of Customer Services Projects organization • Full P&L responsibility for customer services business unit – 2018, 540MDKK (~72M€) • Leading global operations ~300 employees in six regional setups Significant Achievements • "Post - Acquisition – Turnaround and Integration • Setup ofGlobal Project / Sales Execution Organization inc. Governance, Processes and Go to Market Strategy

Vice President Customer Services
2013 - 2017

• Strategic / Operational Development of the Customer Services organization • Full P&L responsibility for customer services business unit – 2016, 400MSEK (~43M€) • Leading global operations ~130 employees in eight entities globally Significant Achievements • Average of 11% organic growth in revenue, increased profitability from 13% to 22% • Setup of international Aftermarket Supply Chain incl. Parts Hubs in Australia, Europe and North America • Service Transformation and Digitalization –Product Portfolio, Business Processes, IT, Employee Development

Key Account Manager EMENA
2002 - 2006

Software Consultant
1999 - 2004

Education

Masters of DigitalizationJohannes Kepler University
2018 - 2020
Masters of Business AdministrationUniversity of Warwick - Warwick Business School
2009 - 2010
Masters of Electronics & Smart ServicesUniversity of Applied Sciences Villach
1998 - 2002
Degree of Mechanical EngineeringComprehensive Secondary School for Mechanical Engineering Klagenfurt
1993 - 1998

Skills

Core skills1
Languages2

Skills

Restructuring (Business), Digital Transformation, Service Development, Program Management, Construction, Industrial Automation, Internet Of Things (IoT), Data Mining, Communications, Master Of Business Administration (MBA)

Languages

English
German