Hello, I'm John Bartol.
Details
- Professional CategoryCompliance & Risk Management
- Location
- Years of Relevant Experience20+ years
- Seniority LevelDirector
- Consulting Rate (Hourly)500
Headline
Governance, Risk, and Compliance Leader | Global Team Builder | IT Operations | Strategy & Planning | Program Management
Experience
Director - Risk and Compliance Operations
Relevant/Notable employerMicrosoftJuly 2021 - May 2023Drove Governance, Risk, and Compliance functions for the global commercial division as a Risk Leader.
• Led risk professionals in the improvement of critical risk management practices for regulatory, cybersecurity, privacy, third-party, resiliency, accessibility, and business operations, yielding a 33% improvement in risk hygiene and 95% risk attach to issues and findings.
• Initiated new AI risk and compliance effort to establish governance, data standards, and proper usage
guidelines at the divisional level for 100+ ChatGPT pilots and projects.
• Improved compliance and controls testing for applications and services with a 400% improvement in
evidence-based testing using near-shore and offshore third-party vendors.
• Defined division-level policy and system controls to bring unsanctioned IT programs into compliance.
• Ensured all internal and external audit work and certifications (ISO 27001, 27018, 27701) were up to date,
comprehensive, and efficient, reducing ISO preparation time by 50%.
• Collaborated with divisional and enterprise risk domain experts to improve overall risk posture, optimize
effectiveness of operations, and foster a culture of compliance in stakeholders.
Director - Digital Security and Risk Engineering
Relevant/Notable employerMicrosoft May 2015 - July 2021Guided the operation of the company’s Enterprise Security Governance function, the Information Risk
Management Council, and delivery of portfolio of security programs as Program Lead.
• Improved the quality and decision cycles of strategic risks assessments for the company, increasing credible data sources and reducing decision cycles by 75%.
• Led the definition, implementation, and improvement of an enterprise security metric scorecard for monthly
executive review, with average divisional improvements ranging from 5% to 45% across 16 metrics.
• Produced a semi-annual ranking and analysis of 15 strategic or emerging enterprise and privacy security risks.
• Initiated regular executive communications and stakeholder engagement for efforts requiring support or
escalation, including senior leadership, the Board of Directors, and the Audit Committee.
• Managed third-party experts and services to deliver needed internal and external/regulatory capability
assessments as well as strategic, multi-year security initiatives, including NIST and US CMMC Readiness.
• Briefed Fortune 500 executives on effective governance and risk models in support of their enterprise efforts.
Senior Director - User Experience Services IT
Relevant/Notable employerMicrosoftOctober 2013 - May 2015Spearheaded the integration of Nokia into Microsoft’s IT environment as the Program Lead.
• Managed the technical, change management, and operational workstreams of a 60-person global employee and vendor team across IT divisions to launch needed capabilities and collaboration tools across multiple Microsoft business units and operational regions.
• Administered a complete and productive transition of 12,000 employees into Microsoft’s global locations and key systems to 100% within 1 month.
• Defined IT productivity tools for 2 new India call centers and 5 global factory locations.
Senior Director - User Experience Services IT
Relevant/Notable employerMicrosoftFebruary 2007 - October 2013Directed strategic plans, platform deployments, IT site operations, and infrastructure support as Regional Lead.
• Operated an organization of 40 IT managers and 100+ third-party technologists across the Americas, providing consistent, high quality, site-specific IT services and end-user productivity.
• Served as a Change Lead for Microsoft IT’s Digital Transformation program, providing service definition,
change management, and organizational communication for the company’s first cloud migrations.
• Designed and executed shared services strategies, worldwide deployments, and technology adoptions across global sales and partner solutions (Siebel, Dynamics) creating $18M in operational savings over a decade.
Director - Business Excellence
Relevant/Notable employerMicrosoft February 2006 - February 2007Managed strategic process re-engineering programs to improve go-to-market strategies, core sales, and
marketing business processes across customer and partner segments for the US subsidiary.
• Led Business Infrastructure team, including leading strategic sales operations projects, implementing sales
systems, and increasing field productivity for a $4B division.
Principal/Technology Director, Consulting Group
Relevant/Notable employerComputer Sciences CorporationFebruary 2005 - February 2006Provided strategic direction and resource deployment for consulting practice’s modernization of client businesses through technology solutions, resulting in revenue of $10M and partner sales of $5M.
Technical Alliances Manager
Relevant/Notable employerAmazon.comFebruary 2003 - February 2005Executed award-winning strategy for Amazon's first alliance ecosystem, certifying 7 inaugural partners to provide solutions to Amazon's merchant community while launching 75 clients on Amazon’s e-commerce platform.
Industry
- Professional Services
- Technology, Information and Media
Specific Jurisdictions That I'm Qualified In or Can Cover
United States
Canada
Ireland
United Kingdom
New Zealand
Australia
Language(s)
- English
Education
Stanford University
DegreeScience and Technology in Society -
I am interested in
- Professional / Business Networking
- Career Opportunities
- Providing Services based on my Expertise