Mexico
I led over 10 client onboarding and marketing projects, aligning designers, developers, and content teams to meet goals and deadlines. I developed structured project plans and progress tracking systems in Monday, which improved visibility and reduced project turnaround time. Additionally, I facilitated client and internal team meetings to ensure clarity on priorities, deliverables, and sprint goals, while serving as the main client liaison—maintaining strong communication that resulted in 95% satisfaction scores in post-onboarding feedback.
I managed end-to-end implementation for over 15 new client accounts, overseeing projects from kickoff through execution and delivery. I led follow-up meetings to monitor progress across multiple workstreams, identify risks, and ensure timely completion of milestones. Additionally, I created detailed project plans, SOPs, and stakeholder communication frameworks that enhanced cross-team alignment and reduced rework by 30%. By identifying potential risks early and applying effective mitigation strategies, I prevented project delays in more than 90% of cases.
I managed multiple telecom device certification projects, ensuring compliance with international regulations and accelerating time-to-market by 15%. I coordinated with engineering, QA, and supply chain teams to synchronize testing, approvals, and documentation. Additionally, I standardized workflows and reporting processes, improving communication and alignment across technical and business teams.
I supervised import and compliance operations for over 50 product lines, ensuring seamless nationwide distribution and adherence to regulatory standards. I also coordinated with suppliers and logistics partners, achieving a 95% on-time delivery rate across all imports.
Google Project Management Certificate