The Autism Association of Western Australia is one of Australia's largest not-for-profit Autism specific service providers. My achievement in this organisation includes. - Supporting the project team with their on-going Lumary/Salesforce integration program. - Interviewing different cohort & stakeholders to define areas of improvement and planning a strategy around execution. - Laison with therapists and clinicians at different Centers to understand the challenges they are facing, documenting it and presenting solutions to the executive level. - Training end users with any system updates and help organisation as a change management office to smooth adoption of the new projects.

First Call IT is a award winning boutique company which deals in IT support, cloud technology, cyber security and analytical marketing. I have been associated with this company as an independent consultant bringing my expertise to the table in growing the company through below activities. - Requirement gathering with clients internal and external stakeholders to analyse organisation information system needs and specifying technology requirements to meet those needs. - The tasks included but were not limited to- identify pain points, understand business landscape, and recommend suitable solutions. - Ran various independent continuous improvement and change management projects for organisations such as TAFE NSW with 8000 and more effective stakeholders. - Nurturing existing client base by discovering the digital transformation opportunities in other departments and offering an optimal solution. - Delighted clients with jargon-free communication, acting as technology translator for the non-technical executive level. - 360-degree analysis and meeting C-level executives to build rapport.

Valenta with the company size of 350+ staff and holding its footprints around Australia, USA, South America and Europe offers an end-to-end solution for digital transformation that improve business processes. Where I was a part of their WA office and performed following duties. - Providing RPA & Conversational AI product demo at initial/testing phase to clientele based in financial, mining, education, and utility sectors. - Worked on Bot’s integration for various financial organisations to uplift their productivity and profitability. - Prepared Use Case Stories/Modelling, System Sequence diagram, Entity Relation Diagrams by using tools such as – Microsoft Visio, Signavio, Sparx. - Collaboration through stand-up meetings/back log discussions with delivery teams based in India, South America, and Malaysia for smooth project flow.

illuminance Solutions is a Microsoft gold partner and an award-winning consulting and software application development company operating primarily in Perth, Western Australia. Here I was an integral part of their close knitted organisation of 30 staff members, where my job role comprises of; - Worked with users in the NDIS sector to formulate & document business requirements, alongside identified various loopholes in the process and system based on which recommended optimal business practices & solutions. - Conducted various cyber security trainings for an audience size of 30 people, events were also featured on SBS world news and other media publications building a high reputation for the organisation. - Followed IIBA framework for setting project tasks alongside, utilised different tools and matrix provided by the company. - Ensuring clients C-level about the compliance of ICT system & its security. - Worked with system users to formulate, document and organise business requirements. Controlled & coordinated accredited ICT projects for NFP sector, all above following practices/methodologies such as agile and scrum.