- Defined and established the technical project management role in a fast-growing AI food tech startup. - Designed agile workflows with the product team (Scrum), including planning and facilitation of all Scrum events. - Leadership responsibility for a cross-functional team in a dynamic startup environment. - Built cross-functional processes between Tech and Customer Success focused on autonomy, sustainable delivery, and an excellent customer journey. - Managed and strategically developed key accounts to foster client retention and revenue growth. - Led the development of a scalable onboarding process for new clients, collaborating closely with all stakeholders. - Conducted structured training sessions and best-practice workshops during implementation phases. - Collaborated with the tech team on ERP integration and ongoing product development. - Created data-driven analyses, reports, and dashboards based on relevant KPIs to guide strategic decision-making. - Designed and facilitated internal workshops on topics including company culture and corporate strategy.

- Managed software projects in the humanitarian sector for international clients including the UN. - Led the design and delivery of mobile apps for citizen registration and aid distribution in conflict zones. - Facilitated agile ceremonies and implemented Scrum and Kanban in distributed teams. - Coordinated remote pilots and in-field testing in countries such as Iraq and Bangladesh. - Oversaw releases and introduced iterative improvement cycles across multiple products.

- Delivered operational project management for large corporate clients in classic and agile environments. - Set up and managed Project Offices (PO), conducted risk and stakeholder analyses, and managed time, scope and budget on large scale projects (20m EUR, 5 years) - Oversaw project communication, marketing, and resource planning. Facilitated project status meetings and workshops. - Contributed to a project developing a hybrid PM framework combining waterfall structure and agile.