I’m a systems and cloud administrator with more than three years of hands-on experience managing hybrid infrastructures built on VMware, Fortinet, and Microsoft 365. At QWERTY Solutions I’ve improved network performance, led migrations, and solved problems that others gave up on, from cutting Wi-Fi provisioning time by 75% to recovering critical data after a cyberattack. I balance deep technical focus with practical decision-making and a sharp eye for cost control, always aiming to keep systems stable, secure, and efficient.

- Resolved 50+ support tickets in the first month; achieved and maintained the highest ticket resolution rate in a 7–9 member IT team within four months. • Took ownership of Microsoft 365 user and license administration, previously managed by the IT manager. • Supported Active Directory management, VPN configuration, and custom app installation for new devices. • Improved resource efficiency by reusing functional hardware (laptops, SSDs, APs) to avoid unnecessary spending. • Monitored server synchronization and performed maintenance to prevent user downtime.

B.Sc. Information Technology Transylvania University of Brașov, 2016 — 2020