• Spearhead the migration from an on-premise North American ERP to cloud hosting, mitigating a $4M expense to refresh on-site hardware and achieving a failover of only 4 hours. • Reduce monthly financial close timelines from 2 weeks to 4 days by implementing a global financial consolidation solution and streamlining processes (Oracle Hyperion). • Deliver the company’s first online window configurator, removing the need for 120+ sales professionals to spend time updating pricing and product offerings while decreasing price leakage. • Launch the first Cyber Security program, establishing a roadmap based on risk priorities and initiating company-wide training to decrease security incidents by 30%. • Slash access control failures from 25 to 5 across 20 global, decentralized ERPs, partnering with internal and external audit groups to improve SOX 404 compliance. • Champion and lead the company’s first IT PMO, overseeing a global community of 65 members. • Define and implement a governance framework, establishing a weekly cadence for project gate reviews and aligning all enterprise-level projects with strategic objectives. • Launched JELD-WEN’s first Talent Management program (SAP Success Factors) to consolidate 15 different solutions and programs into one globally.

• Revitalized and restructured IT operations for a $1B European business unit following a recent acquisition. Guided a global team of 90+ reports and ensured the adoption of governance standards while reporting results directly to the CIO. • Secured project sponsorship with the CFO to establish 4 regional support centers and create a consensus among global stakeholders, overhauling core processes to raise organizational efficiency.

• Partnered with the new CIO to navigate a company acquisition by a private equity firm, guiding all aspects of the $2B North American IT operations. • Oversaw a team of 68 with responsibility for a portfolio of IT projects, consistently raising employee productivity and morale by fostering a high-performance and collaborative work culture.

• Lowered customer service calls by 20% and raised website traffic by 200% after partnering with a third-party healthcare company to develop a new health portal linked to WebMD. • Engineered and launched a global compensation management system, accelerating processing time from 2 months to 1 month and eliminating all email, Excel, and paper usage. • Enabled visibility for idea tracking and implementation by partnering with the equity investment firm, Onex, to define the vision and requirements for a new program, leading its successful rollout. • Created the company's first project management structure, defining the roles and responsibilities for a team of 11 to raise specialization and overall effectiveness.