Hello, I'm Alijah K.
Details
- Professional CategoryProject Management
- Location
- Years of Relevant Experience0-5 years
- Seniority LevelMid-Senior level
- Consulting Rate (Hourly)50
Experience
Global Change Management and Adoption Executive
Havas MediaDecember 2023 - May 2025• Oversaw planning and execution of change management for 4+ product launches, coordinating stakeholders, timelines, and resources to ensure successful launch and adoption.
• Led the migrations of 400+ documents from Microsoft 365 to the new knowledge base (Agora), improving global access to resources and enabling more efficient onboarding and training.
• Delivered 20+ global onboarding sessions and 4 training modules, boosting platform fluency across teams in EMEA, LATAM, and North America.
• Developed standardized frameworks for new product launches, case studies, and use cases, streamlining go-to-market processes and improving global knowledge sharing.
• Developed change impact assessments, training materials, and communications to ensure readiness and alignment across teams.
Global Change Management Lead (People Operations)
NikeDecember 2021 - December 2023• Project manager for three workstreams within Nike’s Global HR Modernization program, impacting ~85,000 employees and consolidating 21 HR systems into Workday as the single global platform.
• Designed and facilitated Workday and ServiceNow trainings across North America and global regions; successfully delivered 1,000+ virtual and in-person sessions covering Payroll, Benefits, Leave of Absence, Talent Acquisition, and Total Rewards.
• Partnered with internal tech teams to analyze, design, and deliver training content tailored to functional HR teams; developed over 10 ServiceNow training courses and multiple Workday enablement programs.
• Led Service Rehearsal Testing (SRT) for new HR processes, coordinating practice scenarios within Workday; achieved a 90% adoption success rate while collaborating with business analysts to resolve escalated issues via JIRA.
• Created knowledge tools: job aids, Q&A databases, and knowledge base updates to ensure ongoing learning; developed a training dashboard in Smartsheet/LMS to track completions and ensure accountability across HR functions.
• Authored and deployed 100+ global communications to HR partners, people managers, and retail store leaders; created ServiceNow communication standards and trained teams on how to send effective global comms.
• Ensured continuous improvement by capturing training feedback, monitoring adoption metrics, and adjusting change management approaches to maximize engagement and minimize resistance.
Change Manager
MotivateNovember 2020 - December 2021• Led a depot crew of 40+ unionized technicians who maintained a fleet of ~5,000 Lyft assets on-ground.
• Collaborated with stakeholders SOP’s and KPI’s that contributed to San Francisco’s number one ranking within the nation.
• Created company-wide training programs to improve onboarding and increase mechanic productivity.
• Created data-driven initiatives that improved crew productivity and efficiencies
Industry
- Administrative and Support Services
- Consumer Services
- Technology, Information and Media
Specific Jurisdictions That I'm Qualified In or Can Cover
United States
France
Language(s)
- English
- French
Education
University of California Santa Cruz
DiplomaBachelor of Arts in Business Management Economics -
I am interested in
- Career Opportunities