Profile
Technology, Information and Media
Professional Services
Transportation, Logistics, Supply Chain and Storage
Manufacturing
Financial Services
Active

Tiffany M

Fractional CIO - Enterprise Transformation Exrcutive

About me

Hi, I’m Tiffany C. Miles, an experienced IT Executive with a hybrid leadership style that blends transformational and servant leadership—I’m both a change agent and a people grower. Over the past 28 years, I’ve built deep expertise across software engineering, enterprise applications, digital transformation, and ERP modernization, leading large-scale initiatives focused on simplification, automation, and modernization. My strength comes from hands-on experience—16 years in multiple ERP ecosystems, from keystroke to code execution across SAP S/4HANA, ECC, and Oracle R12 platforms, with a focus on Finance, HCM/HRIS, Supply Chain, Service Delivery, and Data Governance. That technical grounding allows me to connect strategy with execution and bridge both business and IT perspectives effectively. For the past decade, I’ve also expanded my scope into AI, machine learning, and cybersecurity risk management, driving enterprise-wide resilience and intelligent automation. I’ve managed budgets exceeding $100 million annually, led global teams of up to 95 across regions including APAC, EMEA, LATAM, and the U.S., and coordinated onshore, nearshore, and offshore resources in highly dynamic, distributed environments. What truly differentiates me is my relationship-driven leadership philosophy—I prioritize people and process first, letting technology serve as the enabler. This approach consistently improves change adoption, system success rates, and stakeholder buy-in. I’m confident my mix of technical depth, global program leadership, and people-centered transformation will allow me to step seamlessly into this role and make an immediate impact—defining and executing both short- and long-term strategic objectives while energizing teams and fostering continuous improvement.

Jurisdiction

United States

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Chief Information Technology Officer
2024 - Present

• As Founder and Chief Information Technology Officer (CITO) of KineticTec IT Consultancy, LLC, provide strategic technology leadership and delivery oversight for enterprise clients undergoing large-scale digital, ERP, and infrastructure transformations. Lead business development, solution design, and execution of multimillion-dollar modernization initiatives across public and private sectors. • Key Responsibilities: o Establish the firm’s strategic vision, service portfolio, and operating model across ERP modernization, cloud migration, data governance, and enterprise architecture. o as executive program director for SAP S/4HANA, Workday, and Coupa transformations exceeding $100M in total program value—driving modernization, automation, and simplification. o Oversee full lifecycle delivery—strategy, roadmap, implementation, and stabilization—ensuring alignment with client governance, compliance, and PMO standards. o Build and mentor multidisciplinary teams (program management, functional, technical, and OCM) leveraging hybrid Agile/Waterfall methodologies for predictable, high-quality outcomes. o Direct cybersecurity strategy and partnership with client CISOs, embedding secure-by-design principles and ISO/IEC/ITIL frameworks across all engagements. o Champion data-driven decision-making through analytics, predictive insights, and AI/ML-enabled solutions that accelerate ROI and operational efficiency. o Develop and manage OPEX/CAPEX budgets, vendor contracts, and executive communications ensuring transparency and stakeholder alignment. o Cultivate strategic alliances with global system integrators, hyperscalers, and software providers to extend capability and drive innovation. • Achievements: o Scaled KineticTec from concept to trusted advisory partner delivering measurable transformation outcomes across manufacturing, healthcare, hospitality, and public-sector clients. o Designed

Certification

Total Certifications1

CSM

Skills

Core skills0
Languages1

Languages

English