United States
Served as strategic advisor to the CEO, member of the executive leadership team, and People Ops leader for a fully remote team across 40+ countries. - Designed and implemented company-wide DEI strategy which included development of new DEI training, creation of ERGs and equitable recruitment/hiring practices - Managed company-wide performance management process to ensure objectives were aligned and key results met quarterly targets - Drove workforce planning and organizational restructuring efforts creating cost savings and operational efficiencies through optimization of talent density - Led cross-functional project teams initiative to drive collaboration, create opportunities for employee growth and solve unique business challenges - Developed employee engagement and culture strategies that led to consistent delivery of an eNPS of 40+
Served as strategic advisor to the CEO, member of the executive leadership team and People & Culture leader for a fully remote team across 40+ countries. - Created standardized hiring practices and talent roadmap reducing time to hire by 50% - Development of company-wide onboarding and training materials improving new hire satisfaction scores by 20% - Designed and implemented a performance management system for all teams - Led employee driven development of core behavioral values - Managed companywide payroll and HR processes - Scaled hiring across 4 continents by partnering with EORs
Reported to VP of Experience, managed a team of 15+ across 4 continents Designed community programming structure for 1, 4 and 12 month trips Responsible for hiring, training and day to day management of all Traveling Community Leaders Led performance management practices across all community elements for delivery team Consistently achieved an NPS score of 60+ and CSAT scores of 4.5+ across all Remote Year cities and trip types
Short term contract recruiting Biometrics talent
Responsible for full life-cycle of recruiting process from initial resume screen through new hire on-boarding. Created new interview questions and applicant testing procedures for various positions. Worked with hiring managers to define job descriptions and identify gaps in existing teams. Participated in career fairs and hiring events to build relationships with Universities, professors and students. Improvement of recruiting processes and procedures to add efficiency to recruiting operations. Identification of tools/technologies to add future operational efficiencies.
Led a work/travel program for a group of 25 people. Facilitated Diversity, Equity and Inclusion training. Content creation for internal processes and group onboarding/orientation. Facilitated monthly professional development workshops. Led positive impact initiatives to give back to local communities in each Remote Year city. Mentored & trained new program leaders. Led cross-functional project to improve monthly operational efficiency. Facilitated monthly surveys to gather client feedback and make product improvements. Responsible for written and verbal communication on the roll-out of new products, services, etc. Facilitated conflict resolution amongst Remote Year participants.
Created on-boarding and training content for new hires. Worked with Account Leads to build talent planning for key accounts. Evaluated and identified alternative platforms and strategies for talent identification and pipelining. Identified and implemented technologies to increase automation and efficiency within the recruiting role. Won initial business to gain access to a large global account.
Worked with key accounts to build out talent planning based on high-demand skills/technologies, talent identification and pipelining. Performed end-to-end execution of talent strategy including sourcing, attracting, and hiring candidates. Evaluated the strengths and weaknesses of candidates through screening, interviews and skill assessments. Negotiated wages, benefits, and other terms and conditions of employment with candidates. Responsible for creation of performance expectations and the performance management of contract employees while on assignment (20+ consultants). Facilitated learning and development opportunities for contract employees while on assignment. Responsible for mentorship, onboarding, and training for new recruiters. Led recruiting team in the development of recruiter best practices training to improve day to day recruiting operations. Responsible for attending yearly All Company meetings and then rolling out new processes and strategy to the rest of the office. Voted Oklahoma City Office MVP for 2015