Mexico | United States | Canada | Colombia | Costa Rica | Brazil
Change Management Leadership: Prosci (ADKAR) Methodology, Project Leadership, Methodological Excellence, KPI Management, Change Effectiveness Evaluation Organizational Development: Strategic HR, OD Program Design, Competency Modeling, Culture Transformation, Employee Engagement, Organizational Climate Assessment, NOM035 Compliance Executive Consulting & Stakeholder Management: Consultative Sales (Upsell/Cross-sell), High-Level Stakeholder Management, Executive Sponsorship Facilitation, Client Relationship Management, Strategic Influence Talent & Team Leadership: Coaching & Mentoring, Consultant Supervision, Talent Pipeline Development, Leadership & Development Program Design, Talent Acquisition & Retention Project Methodologies: Agile, Waterfall, Hybrid Project Management Technological Transformation: SAP, Digitization, Cybersecurity Project Support (Desirable Background) Strategic & Analytical Thinking: HR Analytics, Data-Driven Decision Making, Systemic Thinking, Problem-Solving Organizational Climate & Change Management: I lead organizational climate and culture assessments and implement effective action plans. I have successfully evaluated change effectiveness through indicators and measurement methods, providing guidance and expertise in change management to facilitate smooth transitions and adaptations of HR processes. HR Strategy & Analytics: I provide insights to Pay Per Click (PPC) and partners to enhance understanding of employee-related trends and improve organizational performance, spearheading human capital strategy and implementing competency-based talent/performance evaluations, impacting employee engagement scores by 15%. Process Improvement & Compliance: I collaborate closely with BSO, Security, and PPC to streamline and enhance Hire-to-Retire (H2R) processes, resulting in a 15% reduction in onboarding time. I led efforts to maintain and update internal policies and procedures, ensuring compliance with local labor laws and regulations, successfully managing internal and external audits with zero non-compliance findings. I also audited and partnered with the legal team to recommend changes to existing policies and develop new policies based on legislative and regulatory developments. Talent Acquisition & Team Leadership: I manage end-to-end talent acquisition for critical IT roles (Web Developers, Mobile Developers, Project Managers, Cloud Professionals, etc.), utilizing Jira and Oracle Fusion ATS, reducing time-to-fill by 20%. I lead a team of 6 recruiters across Mexico, developing and implementing Human Capital processes, KPIs, strategic objectives, and employee follow-up programs. Successfully managed internal and external audits, resulting in zero non-compliance findings. Audited and ensured internal policies and procedures (i.e., Best of Both, Use of IT Tools, Grievances) and records related to HR Compliance were well-maintained and updated to comply with laws.