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Reggie Santos

Senior Software Engineer

About Me

Senior Full - stack Software Highly accomplished Senior Full - Stack Engineer with 10+ years of experience specializing in driving measurable business impact through metrics - driven experimentation and robust SaaS architecture. Proven track record of full - stack development in React, Node / TypeScript, Go, and PHP to build features that directly impact acquisition, monetization, and retention. Expertise in quickly breaking down complex problems into testable POCs and building end - to - end user journeys with a focus on quality, testing, and user - centred design.

Jurisdiction

Canada | Brazil | United States

Experience

Seniority LevelMid-Senior level
Years of Experience15-20 years
Current StatusActive
Senior Software Engineer
2019 - 2022

• SaaS Architecture Modernization (PHP & DDD): Drove the API - First transformation for the multi - tenant SaaS platform, focusing 85% on the PHP backend. Led the comprehensive refactoring of the legacy system into a robust service layer following SOLID design patterns and Clean Architecture. ○ Database & Scalability (MySQL): Designed the architecture to enhance scalability and improve data consistency across web, mobile, and public APIs. Gained expertise in database performance tuning and structuring complex data services for a high - traffic, multi - tenant environment (using MySQL). ○ Growth & Quality Engineering Mindset: Introduced a culture of testing and quality by implementing best practices, increasing unit test coverage from 0% to a robust suite of 3 , 000+ tests within eight months. This robust testing foundation enabled faster, metrics - driven iteration and growth experimentation. ○ Improved Scalability and Maintainability: Ensured the platform could handle future growth and complexity. • Full - Stack Feature Delivery & Monetization: Developed a flexible, value / discount - based Approval Workflow feature leveraging the new service layer. This feature supported critical monetization logic and streamlined content management processes. • Frontend Adoption & User Experience: Spearheaded the strategic adoption of React for frontend development during a hackathon, improving developer productivity and fostering a more creative, user - centred approach to feature delivery • Technical Leadership: Quickly promoted to Senior Software Engineer and successfully refactored a legacy codebase using a "refactor as we go" approach while maintaining ongoing feature development.

Senior Software Engineer
2022 - Present

• SoundCloud Distribution team: Drove the successful beta launch of the Vinyl Studio and an internal moderation tool (React / Next.js, TypeScript), taking end - to - end ownership of features, security, and quality. This included designing and implementing a proxy - based middleware solution to enforce internal Single Sign - On (SSO) access and providing autonomous problem - solving to resolve a critical Sev - 1 production incident during launch week. • SoundCloud Media Streaming team: Revamped the encoding, packaging, and encryption backend stack using Go, AWS (S3, SQS, ECS), and Terraform. Implemented an innovative DRM solution that resulted in a 30% reduction in piracy, mitigating significant financial risk and directly protecting copyrighted content. • The New York Times: Re - engineered the video encoding, packaging, and subtitle creation pipeline for all digital content using Node.js / TypeScript, AWS (Elemental, SQS, S3, ECS), and Terraform. • Developed a creative subtitle service leveraging AI for initial transcription and a user - friendly tool for efficient quality review and editing, reducing subtitle creation time by 55%. • Spearheaded the development of a new event - driven multimedia factory application using TypeScript, Node.js, MongoDB, React.js, and AWS services (SQS, Elemental), streamlining media processing and delivery, resulting in a 10% improvement in media processing efficiency. • [Confidential Client - NDA]: Built a subscription platform for an online digital bookstore using Go, enabling new revenue streams and customer engagement, leading to a 15% increase in monthly recurring revenue within the first quarter of launch. • MediaValet: Developed a video clipping frontend component within a React / Next.js environment, featuring a custom trimming bar synchronized with Shaka Player for precise video editing and preview. • Created personalized hooks, context, icons, and a user - friendly (UI) interface for seamless content manipulation, following the client's high - quality standards. This resulted in a 5% increase in user engagement with video content.

Senior Software Engineer
2009 - 2019

focusing on enterprise software development and cloud platform solutions.

Skills

Core skills9
Languages3

Skills

Containerization
Server Administration
JavaScript (Programming Language)
React.js (Javascript Library)
Node.js (Javascript Library)
Full Stack Development
Event-Driven Programming
Entity Component System (ECS)
DevOps

Languages

English
Portuguese
Spanish

Services