• Delivered consistent quota overachievement (exceeding 100% each year), including $2M in 2024 revenue (17.6% growth YoY) — expanding Tier 2 and Tier 3 accounts, closing deals, driving cross - sell opportunities, and ensuring high adoption of Service Cloud and Operations Cloud solutions. • Served as subject matter expert on the Cloud Personas for Service Cloud and Operations Cloud (an advanced cloud solution to manage resident gateways within resident / business / MDU environments) — leading demos, discovery sessions, and post - sales support to ensure seamless client adoption. • Partnered with extended teams to translate complex cloud capabilities — such as resident gateway management and access network optimization — into tailored, actionable client solutions. • Acted as AI lead across 4 territories, providing sales enablement, technical training, and solution guidance.

• Managed portfolio of 100+ enterprise accounts (ARR $75K – $350K each), driving consistent account expansion while achieving high renewal and retention rates. • Conducted on - site and virtual quarterly business reviews (QBRs) with C - level stakeholders, translating business objectives into actionable technology solutions. • Increased adoption of automation tools and unlocked cross - sell opportunities across customer portfolios, contributing to sustained revenue growth.

• Designed and executed global growth strategy, including direct & channel sales playbooks to scale reach. • Built initial Sales team in 3 weeks and developed comprehensive hiring plan to support 2018 growth objectives. • Implemented HubSpot CRM to strengthen lead qualification, manage deals, and enhance pipeline visibility.

• Led 86 - person Partner Sales channel, driving 40% revenue growth in 11 months while implementing Salesforce and a guided selling playbook to streamline sales processes. • Scaled and improved Investor Communications Call Center by hiring 20+ Sales Representatives in 3 months.

Designed and delivered Sales training programs that reduced the sales cycle by 15%, while managing compensation policies and implementing Salesforce reporting to enhance sales effectiveness.

Managed 50 direct accounts, generating $35M in service orders in under 24 months, while developing partner enablement programs and delivering "Sales Effectiveness" training to drive revenue and client satisfaction.