United Kingdom
Provide expert-led guidance in UX Strategy and Product Design. Leveraging over two decades of experience, I am leading two live projects, crafting user-centric digital solutions that align business goals with user needs. I leverage AI within my workflow to enhance research, spark innovative ideation, and validate prototypes, creating more impactful and valuable digital products. https://www.thedigitalproductcollective.net/henryredman
Fast-paced consultancy. Crafting UX strategy to set vision and mission. Grow the team to meet individual goals, as well as meet business targets, with the rollout of an UX competency framework. Raised the level of UX in the company to make it more accessible to non-UX folk. Contribution to company-wide UX growth targets. Maintained a hands-on role as UX Principle/Researcher across clients, including Hauser & Wirth, Wagamama, Informa, and Oxford Nanopore Technologies. https://www.henryredman.work/and-digital-leadership PW = Design
Hired researcher to raise business maturity with a user-centric approach, fostering innovation through design sprints and workshops. Effective stakeholder management across departments to break down silos, ensuring alignment with business and user goals. Driven improvements in agile processes and facilitated implementation of Figma tool. Overseen successful App/Web redesigns, as well as the launch of the first HUB addressing back pain.
MAR 2020 - JUN 2020, LONDON Influencing senior stakeholders to adopt a user-first mindset, elevating research frequency and maturity. Ensured design consistency across customer-facing products and initiated the expansion of the UX team.
+ Head of UX, Global Privacy JAN 2018 - JUL 2018, LONDON / OSLO / STOCKHOLM Led UX team to enable all Marketplaces to be GDPR-compliant. Overseeing UX & Product research to fully understand users' perception of data privacy. Developed a blueprint for ‘key products journeys’ allowing users to better manage their data. + Head of UX, Global Advertising Platform AUG 2016 - DEC 2017, LONDON Led four global UX product teams in the design and delivery of a holistic advertising platform, with tools for self-serve ads, audience targeting, and campaign reporting. + Senior UI Lead, Global Initiatives APL 2015 - AUG 2016, LONDON Led the global experience and visual design team across EMEA, mentoring junior designers. I developed a digital repository for Schibsted's creative assets and helped brand the company's new advertising platform.
SEP 2011 - APL 2015, LONDON UI Lead for PayPal Here UK and Australia, and winner of Best APP 2014. UX Lead for a pivotal service design project for PayPal Here in Russia. Contribution to PayPal’s visual design language in the USA.