• Lead recruiting strategy for GTM (Sales, Pre-Sales, Professional Services) and IT/Engineering roles across LATAM. • Achieved an offer acceptance rate above 96%, ensuring high candidate satisfaction and strong employer brand perception. • Partnered with executives to forecast workforce needs and implement data-driven hiring strategies and KPIs. • Supported the launch of the Costa Rica office, scaling regional headcount through tailored recruiting initiatives. • Enhanced reporting using advanced Excel dashboards and KPI tracking for TA performance; optimized ATS workflows and sourcing channels

• Built and scaled teams from zero in LATAM, positioning the region as a strategic delivery hub. • Recruited across GCP, Azure, VMware, NetSec, Windows, Linux, Salesforce, and Cloud Infrastructure practices. • Designed and implemented tailored sourcing strategies, reducing time-to-fill by 25% via calibration and proactive sourcing. • Partnered with US and EMEA leadership to launch new GTM and Technical teams in Mexico and Colombia. • Delivered 150+ hires per year to support rapid growth and the establishment of new regional functions.

• Led all recruitment activities for the Google project in LATAM, managing complex hiring pipelines under aggressive timelines. • Owned full-cycle recruiting for Software Engineering, QA, Data, and UX roles; achieved 100% delivery on critical openings. • Strengthened employer brand through university partnerships and professional networks, improving pipeline quality and speed.

• Managed the relocation and rehiring program for all employees transitioning from Costa Rica to Mexico, growing headcount from 700 to over 2,000 employees. • Led express hiring projects to re-employ professionals impacted by company exits from Mexico, closing ~60 hires in a single day. • Collaborated with HRBPs on compensation reviews, internal mobility, and employee engagement initiatives. • Supported employee relations processes including PIPs, performance assessments, and lawful terminations under Mexican Federal Labor Law.