Profile
Technology, Information and Media
Professional Services
Transportation, Logistics, Supply Chain and Storage
Retail
Consumer Services
Entertainment Providers
Financial Services
Active

César Muñiz

Digital Transformation / AI Driven Innovation / Strategic Planning & Execution/ Commercial / Data driven / PMO / Team Leadership / Agile Methodologies / KPI Oriented

About Me

Transformation and PMO leader with deep experience in IT/Telecom, specializing in connecting strategy to execution. I build portfolio governance, OKRs, WSJF prioritization, and executive reporting to de‑risk delivery, speed up time‑to‑market, and capture measurable benefits. Highlights include leading B2B digital transformation at AT&T with a 4× TTM acceleration, double‑digit post‑release quality gains, Digital IQ 30% above industry average in Mexico, and stewardship of ~USD $80M in annual investments with nine‑figure annual benefits. As Co‑Founder of ZenTecIA, I help organizations adopt AI and intelligent automation to modernize operations, strengthen PMO, and improve customer outcomes. Strengths: benefits realization, agile at scale, service architecture, change management, and data‑ and AI‑driven decisions. Based in Mexico City, open to LATAM opportunities.

Jurisdiction

Mexico

Notable Employer

  • B2B Product & LCM Director at AT&T
  • Business Execution Director at AT&T

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Co-FounderZenTecIA
2024 - Present

Empowering Businesses with AI-Driven Innovation and Digital Excellence - AI and Intelligent Automation consultancy focused on Transformation Delivery, PMO uplift, and AI‑driven operations for SMBs and enterprise. - Designed GTM and services catalog; led pilots in process automation, AI agents, and analytics. - Outcomes: efficiency gains, cycle‑time reduction, improved customer experience.

B2B Product & LCM DirectorNotableAT&T
2022 - 2024

- B2B Digital Transformation Leader; annual benefits exceeding USD $10M. - Built an Agile Digital Framework achieving 4× faster time‑to‑market for new B2B products and initiatives. - Digital IQ 30% above Mexico’s industry average; led an agile ecosystem of 100+ members. - Achieved best B2B churn rate in the industry.

Business Execution DirectorNotableAT&T
2018 - 2022

- Prioritized 90+ key initiatives per year via WSJF, quarterly OKRs, bi‑weekly portfolio committees, and weekly RAID. - Managed ~USD $80M annual investments; ensured benefits > USD $100M annually. - Led Mexico–USA cross‑border collaborations to deliver outcomes at scale.

Education

Degree of Bachelor of Science, Telecommunications and Electronics Tecnológico de Monterrey
1989 - 1993
Diploma of Project Management MastersGeorge Washington Univertisy
1998 - 2002

Certification

Total Certifications6

Digital Transformation Mindset Porgram

ISDI

2023

Credential ID: 48696513612203

DIGITAL TRANSFORMATION EXECUTIVE PROGRAM

ISDI

2022

Data Storytelling

ISDI

2024

To be thinking about the future

ITAM

2021

Problem Analysis and Decision Making

ITAM

2020

Certified SAFe® 5 Product Owner/Product Manager

Scaled Agile, Inc.

2021 - 2022

Skills

Core skills0
Languages2

Languages

English
Spanish