Hospitals and Health Care
Professional Services
Administrative and Support Services
Technology, Information and Media
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Mark Hennick

C-Suite level expertise in IT & Data strategy and governance, and leadership development excellence

About Me

CIO and Leadership Development Consultant with 25+ years of experience in IT strategy, data governance, and information security. I help healthcare and other highly regulated industry leaders modernize technology, strengthen regulatory compliance (including HIPAA), and develop high-performing, inclusive teams. Skilled in Microsoft Power Platform, Power BI, and SQL, I drive digital transformation that unites people, process, and data for measurable results.

Jurisdiction

United States

Experience

Seniority LevelC-Suite
Years of Experience20+ years
Current StatusActive
Chief Information Officer | HIPAA Security OfficerCrescentCare
2020 - 2025

As Chief Information Officer and HIPAA Security Officer at CrescentCare—a Federally Qualified Health Center and Certified Community Behavioral Health Clinic serving more than 13,000 patients annually—I directed enterprise-wide transformation across technology, data, quality, and compliance. I built and led a high-performing, cross-functional division encompassing IT, Data & Analytics, Training, and Clinical Quality, aligning every initiative with operational excellence, value-based care, and regulatory performance. I spearheaded the organization’s digital modernization strategy, designing and executing a multi-year roadmap that unified cloud infrastructure, cybersecurity, EHR optimization, and analytics. Key initiatives included the implementation of Microsoft 365 and Azure, a 20% reduction in IT operating costs through cloud adoption, and the development of enterprise-level Power BI dashboards that provided leadership with real-time insights into access, quality, and patient engagement. I designed and implemented a HIPAA-compliant enterprise ticketing and service-management system, streamlined Ryan White grant reporting, automated data integration workflows, and established the organization’s first Enterprise Data Strategy and 3-Year Quality Plan. As HIPAA Security Officer, I advanced the organization’s cybersecurity maturity through HITECH-aligned risk assessments, disaster-recovery planning, and proactive monitoring frameworks. Guided by the philosophy of People, Process, Technology, and Results, I built sustainable systems and governance structures that empowered teams, reduced operational friction, and positioned CrescentCare for long-term resilience and growth. Core Consulting Strengths: IT & Data Strategy | Digital Transformation Enterprise Governance & Regulatory Compliance (HIPAA, HITECH, HRSA) EHR Optimization & Interoperability Data Analytics, BI & Performance Measurement Cloud Infrastructure & Cybersecurity Leadership Change Management & Technology Adoption Strategic Planning, Quality Improvement & Value-Based Care Enablement

Director of Information TechnologyNO/AIDS Task Force (CrescentCare)
2009 - 2020

As Director of Information Technology at NO/AIDS Task Force (now CrescentCare), I led the organization’s technology modernization during its transformation into a Federally Qualified Health Center. I oversaw enterprise infrastructure, network security, and system design—delivering scalable, compliant, and cost-effective IT solutions that supported clinical, administrative, and operational excellence. Key achievements include leading the organization’s first Electronic Health Record (EHR) implementation, transitioning from paper-based records to a fully digital, compliant system, and later managing the migration to a cloud-based EHR platform to improve accessibility, data security, and interoperability. I also modernized the IT infrastructure, renegotiated vendor contracts for efficiency, and implemented comprehensive cybersecurity and compliance frameworks aligned with HIPAA and HITECH requirements. Through strategic leadership, I built and mentored a high-performing IT team, integrated emerging technologies that enhanced staff productivity and patient service delivery, and provided executive-level oversight for technology-driven transformation initiatives. Core Consulting Strengths: IT Infrastructure & Cloud Modernization EHR Selection, Implementation & Optimization HIPAA, HITECH & Compliance Leadership Data Governance & Security Change Management & Technology Adoption IT Strategy, Procurement, & Vendor Management Healthcare Technology Transformation

Education

Masters of Business AdministrationUniversity of New Orleans
2022 - 2023
Degree of Information TechnologyUniversity of Phoenix
2012 - 2016

Skills

Core skills10
Interests1
Languages1

Skills

Leadership Development
Strategic Planning
Data Strategy & Analytics
Organizational Change Management
IT Governance & Strategic Planning
Process Optimization & Automation
Healthcare Information Technology (HIT)
Digital Transformation Leadership
Regulatory Compliance & Auditing
Stakeholder Engagement

Interests

I am deeply committed to advancing the intersection of technology, leadership, and human-centered innovation. My professional interests focus on leveraging data-driven strategy, organizational development, and emerging technologies—particularly AI—to drive sustainable transformation in healthcare, higher education, and mission-driven organizations. I am passionate about digital transformation, data governance, and IT strategy that empower teams, enhance operational efficiency, and strengthen compliance and quality outcomes. My work emphasizes the integration of People, Process, Technology, and Results as a guiding framework for organizational growth and change management. Additionally, I have a strong interest in leadership development and ethics, particularly within trauma-informed and inclusive leadership models that promote psychological safety, innovation, and resilience. I seek opportunities that allow me to apply my expertise in strategic planning, data analytics, cybersecurity, and enterprise modernization to help organizations operate smarter, scale responsibly, and deliver measurable impact.

Languages

English