- Crafted engaging blog posts, website content, and resources for clients, driving organic traffic through targeted storytelling. - Optimized on-page elements, including meta descriptions, alt text, and keywords, using Google Keyword Planner, Ahrefs, and Google Analytics, enhancing SEO performance and content visibility. - Edited and proofread client deliverables for clarity, coherence, and brand alignment, utilizing WordPress, Wix, and HubSpot to publish polished content that met quality standards. - Created performance reports using Google Analytics, Google Search Console, Ahrefs, and Semrush. - Monitored and fixed problems for Facebook Ads, suggested and implemented improvements. - Collaborated remotely with teams and clients via Slack, Microsoft Teams, and Zoom, completing tasks independently to meet project deadlines. - Monitored and reported on ad campaigns across Google Ads and Microsoft Ads. - Led client meetings via virtual platforms, ensuring clear communication to maintain stakeholder satisfaction. - Monitored and optimized operational workflows, streamlining invoicing and payment processes to reduce late payments. - Handled client inquiries received through the website, responding directly or routing to appropriate team members. - Provided operational support for company-wide initiatives, including coordinating with clients, managing hiring processes, and streamlining payment for contractors.

Transcribed phone interviews and performed data entry with high accuracy.