Technology, Information and Media
Hospitals and Health Care
Active

Robert Smartt

About Me

Product Managerwith extensive experience in technology, consulting, business information systems, and artificial intelligence. Skilled in defining overall product vision, with a data driven mindset, and cross - functional collaboration. Proven record of driving revenue growth, improving user engagement, and implementing innovative product solutions, including AI - driven, and machine learning (ML) business applications. A leader who is experienced in delivering great products.

Jurisdiction

United States

Experience

Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Product Manager
2023 - 2025

• Led roadmap development and re - platforming of Lifehacker.com • Boosted user subscriptions by 77% in 6 months • Drove 20% YoY audience growth in 2024 • Increased commerce revenue by 38% YoY (2023 / 24) • Utilized GenAI tools for design & productivity • CMS (Laravel Nova Product Owner)

Product Manager (Freelance)
2022 - 2023

• Consulted for startup feature development • Implemented UX design concepts with GenAI tools

Senior Product Manager –
2021 - 2022

• Managed SaaS subscription platform, generating $6 – 10M annually • Developed product strategies from market research • Drove feature development supporting subscription growth • Implemented A / B testing and UX design improvements • Cross collaboration with dedicated design teams • Led offshore engineering team on agile development projects

Senior Business Systems Analyst (Consultant – Starbucks Corporate)
2020 - 2021

• Led process improvements and migration projects • Implemented workflows with Microsoft Visio, increasing efficiency, and producing better products • Managed Jira and Tableau reporting, improving decision making and project efficiency • Facilitated demand & capacity management integration implementation

Technical Product Manager (Consultant – Expedia, Microsoft)
2019 - 2020

• Managed backlog and facilitated Scrum ceremonies for API connectivity team • Supported B2B / B2C models with API product management • Led security PCI compliance objectives • Cloud migration to AWS @ Expedia • Data Lake migration requirements @ Microsoft

Business Analyst / Product Owner (Consultant – US DoD, Defense Health Agency)
2015 - 2018

• Delivered multiple telehealth systems with SAFe Agile • Produced mobile apps for behavioral health practitioners (including Breathe 2 Relax) • Implemented security protocols for PII & PHI considerations • Deployed REACT Native mobile app & SharePoint systems for health tech initiatives • Supported military kids'program (see Military Kids Connect)

Technical Solutions Analyst (Consultant – WA Health Benefits Exchange)
2014 - 2015

• Developed features forthe HealthPlanFinderstate Health Exchange site • Implemented the Drupal CMS for website manipulation and development • Worked with Center of Medicaid & Medicare Services (CMS) and the Washington Health Care Authority (HCA) partners on compliance & ACA business rules • Collaborated with the IRS to implement the form 1095 - Cand automate the distribution to statewide eligible members • The number of health plans doubled YoY 2014 / 2015. Conversions were spread across a wider range of carriers

Skills

Core skills1
Languages1

Skills

Customer Engagement, Kibana, Web Development, Product Management, LinkedIn, Product Management, Product Roadmap Development, Business Requirements, JIRA, Atlassian Confluence

Languages

English