United States
• Lead strategic advisory engagements with CXOs, including PE portfolio company executives, to shape enterprise AI, data strategy, and governance initiatives. • Designed AI roadmaps and Data Lake strategies; led LLM - driven initiatives (for Customer Support, GTM, and Operations), enabling AI - powered products and accelerating adoption and productivity. • Led change management and organizational readiness initiatives to drive AI adoption; partnered with business leaders to align on operating model shifts, upskilling needs, and cultural enablers critical for scaling data - driven decision - making and GenAI integration.
• Led enterprise BI, data, AI, and governance strategy. • Spearheaded the assessment of current state and developed a future state aligned with the business strategy. • Crafted and led the implementation of a full - spectrum data infrastructure built on AWS, Snowflake, and AI / ML— resulting in an analytics platform that uncovered a 10% revenue improvement opportunity. • Developed AI and GenAI strategy to enhance customer engagement and productivity, including an LLM - enabled data assistant that improved customer journey event capture, resulting in a 10% increase in product adoption. • Defined framework and policies to address privacy, compliance, IP risks, and ethical AI usage. • Partnered with Product, Sales, Marketing, Finance, and Customer Success to define a unified framework for optimizing customer engagement, retention, lifetime value (LTV), and ARR growth.
• Led Data Engineering, Analytics, and Governance function. • Developed organizational model, vision, strategy, and roadmap, including enterprise - wide framework aligning data functions with business imperatives. • Spearheaded data communities and literacy programs fostering a data - driven culture. • Launched an AI / ML - enabled Customer Journey program, introducing a collaborative ads product that brought retailers and brands together, unlocking $1B revenue opportunity. • Spearheaded the rollout of a highly scalable augmented data platform managing petabytes of data and serving thousands of users; enabled self - service analytics, leading to a 30% productivity gain and 40% reduction in time to insight. • Implemented AI / ML - driven framework for revenue forecasting and business performance management, yielding a 5% target increase. • Transformed the siloed data governance efforts into enterprise framework and operating model by partnering with XFN executives, mitigating compliance risks of $3B and improving customer identity by 20%.
• Build Analytics and Governance function for internal stakeholders, products and customers • Defined data strategy and vision for product and internal stakeholders, built the team from scratch • Led delivery of cloud infrastructure Data Lake, Datawarehouse, Visualization, and Ad - Hoc analysis • Partnered with cross - functional teams to launch C360, a customer intelligence feature empowering end - users to personalize their product experience — driving a 3% revenue uplift. • Delivered customer analytics to identify high potential targets, partnered with business to define funnel analysis, digital presence and pipeline predictability, resulting in 15% revenue improvement • Established KPIs – ARR, ACV, Lifetime Value and profitability by partnering with senior executives
• Led a comprehensive transformation of the data organization encompassing over 400 individuals, led M&A program for McAfee acquisition, and established strategy / vision and roadmap. • Led integration of data organization between McAfee and Intel, defining an organization model resulting in a 20% resource utilization improvement. • Established Analytics platform and enterprise - wide cross - functional and information governance framework, enabling personalized experience, improving revenue by 6%, data quality by 30% and adoption by 35%. Prior to Intel's acquisition of McAfee, • Transformed fragmented data initiatives into a well governed and integrated data function, improving collaboration across the teams, reducing the friction with 30% productivity improvement. • Established predictive analytics for cross sell, up sell, customer churn, marketing effectiveness, enabled customer 360, assets management and GTM planning improving renewal by 12%, marketing ROI by 50% with more than $200 M revenue increase, customer acquisition by 10% and 15% reduction in support cost. • Successfully partnered with cross - functional teams to create the data governance function, improving data quality by 50% and productivity by 20%.
• Established the first - ever BI and MDM team, conceptualized and delivered Customer Business Intelligence, improving top - line by 5%, sales team productivity by 20% and data effectiveness by 35%.
• Built a data team of over 70 engineers, architects, and analysts. • Led Business Intelligence and data quality program for customer 360, addressing $1B market opportunity.