Delivered high-impact GCP assessments and PoCs across EMEA, achieving 100% on-time delivery and developing TCO models that directly accelerated sales conversions. Reduced project delays by 35% through governance framework and vendor accountability protocols​. Aligned technical roadmaps with sales targets, accelerating pipeline forecasts.

Led global e-commerce platform consolidation across 30 countries (54 websites), eliminating legacy technical debt and improving user experience capabilities. Delivered $300K annual savings through systematic replatforming and infrastructure decommissioning.​ Improved technical support SLAs by 86% and reduced escalations 50% via centralized support vendor management​.

Redesigned IT operating model across 10 business functions with Lean-Agile governance. Increased budget visibility/control 70% using real-time PowerBI financial dashboards. Improved on-time delivery and reduced rework costs by 40% through methodology scaling. improved managerial decisions and continuous cost savings.

Managed a team of project managers across five time zones, driving e-commerce execution through standardized Lean-Agile methodologies. Aligned fragmented technical roadmaps with business strategy, eliminating 30% duplicate efforts​. Increased stakeholder satisfaction by 60% through improved communication and delivery structure​.

Directed a global engineering organization supporting four flagship e-commerce brands and 30 designer microsites. Maintained 99.9% platform uptime and 100% SLA compliance across all services.​ Established governance center of excellence, expanding project capacity 30% while improving consistency​.

Delivered release management and Azure DevOps solutions for European retail omnichannel pilot. Achieved 60% faster project delivery through Agile governance transformation.

Resolved 900+ PCI compliance vulnerabilities and established an enterprise security governance framework​. Reduced compliance audit findings 80% through unified policies and vendor management protocols​.

Provided Senior PMO consultancy to product teams, managing the execution of global R&D retail projects across four business verticals and meeting all delivery milestones. Improved project lifecycle efficiency 25% through comprehensive framework redesign​.

Reduced US-based store installation time by 60% by developing a standardized "store-in-a-box" deployment playbook. Implemented zero-touch engineering strategy, minimizing on-site disruption and operational costs 40%​.