Recruited to return and lead North American supply chain and customer service operations, overseeing planning, fulfillment, inventory control, and regional pricing management across a complex, high-demand network. Directed strategic initiatives to reduce backlogs with global suppliers, streamline order flow, and embed scalable processes supported by AI-enabled analytics and ERP governance.

Led U.S. and Canadian operations for a SaaS based home services platform startup, aligning platform development with real world service workflows to support provider success and national growth.

Managed development and execution of continuous improvement and project management strategies across U.S. drilling operations. Led structured planning processes, designed and deployed KPIs to track operational performance, and reported actionable insights to senior leadership.

Promoted to lead global continuous improvement, project management, and safety initiatives to elevate service performance, increase productivity, and drive standardization across regional operations. Partnered with service and manufacturing teams to align processes, quality systems, and customer delivery standards.

Oversaw regional aftermarket service, equipment manufacturing, and end-to-end supply chain operations with full P&L accountability, ensuring alignment with quality, safety, delivery, and pricing strategies to support long-term equipment performance and customer satisfaction. Drove operational efficiency, cost control, and margin improvement across North American business lines.

Recruited to help establish Normet’s Asia Pacific manufacturing and repair operations into a viable regional support hub for the global business. Directed equipment modification, compliance, and service delivery initiatives to meet Australian mining regulations and customer-specific requirements while supporting aftermarket field service operations across the Asia Pacific region and strengthening operational standards.

Directed complex manufacturing and integration projects for the Light Armored Vehicle (LAV) platform, leading cross-functional teams to meet quality, compliance, and delivery targets for military clients.

Executed tactical reconnaissance and armored vehicle operations, supporting mission-critical objectives in challenging environments. Specialized in mobility, security, and strategic support roles within a high-performing team.

Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (ASCM). Certified Associate in Project Management (CAPM) – Project Management Institute (PMI). Certified Lean Six Sigma Green Belt (LSSGB) – University of Utah. Certificate of Competency, ISO 9001:2015 Lead Auditor – BSI America .Certificate in Safety Management – American Society of Safety Professionals (ASSP)