• Architected scalable operational frameworks, reducing process inefficiencies through strategic business planning and Agile governance. • Advised on go - to - market strategies, driving stakeholder alignment and improving market positioning for a high - growth startup. • Optimized workflows using Jira and Azure DevOps, increasing team productivity. • Collaborated with engineering leads across backend with API integration, frontend, mobile including mobile payments, and QA to ensure consistent velocity and alignment across sprints. • Facilitated sprint planning, retrospectives, and scope refinement using Agile methodologies. • Proactively identified delivery risks and removed blockers to keep project timelines on track. • Maintained documentation and communicated progress to CEO and lead engineer. • Exploring applications of AI agents and generative prompts to support knowledge management, stakeholder engagement, automation of recurring project tasks, and Payment systems.

• Designed and delivered advanced project management workshops, boosting team efficiency by 30% through enhanced scoping, scheduling, and risk management practices. • Mentored emerging leaders, fostering a culture of accountability and improving project predictability by 20%. • Partnered with C - suite to integrate Agile principles into training programs, driving enterprise wide adoption of best practices.

• Collaborated with CIO to align IT projects with strategic goals, including TMO, securing stakeholder buy - in and funding for high - impact programs. • Directed $1M+ IT initiatives, achieving 100% on - time delivery by leveraging meticulous planning and dependency mapping. • Managed sprint cycles and project delivery milestones across cross - functional teams, including technical leads. Drafted and managed executive communications, post - meeting recaps, and cross - departmental alignment notes for ongoing program governance. • Oversaw ERP system upgrades supporting finance and procurement operations, ensuring continuity during migration and improved interdepartmental reporting accuracy by 15%. • Facilitated cross - departmental alignment, reducing miscommunication by 25% through outcome - focused governance meetings. • Migrated legacy platforms with zero critical data loss during cutover.

• Led enterprise - wide PMO transformations, improving delivery timelines by 20% through Agile and hybrid methodologies. • Conducted maturity assessments for 10+ organizations, implementing tailored strategies that elevated PMO efficiency by 30%. • Managed stakeholder relationships with C - level executives, driving 95% leadership buy - in for process improvements. • Delivered 'Mastering the PMO' training at industry conferences, empowering 500+ professionals with actionable governance frameworks. • Advised clients through ERP vendor selection, implementation planning, and cross - functional stakeholder alignment for finance and HR digitization efforts. • Oversaw system integrations (SaaS / PaaS), reducing deployment times by 25% and ensuring seamless operations.

• Spearheaded end - to - end program governance, standardizing workflows and reducing project risks by 20%. • Partnered with procurement and vendor management to streamline contract workflows, ensure compliance, and maintain visibility into external partner performance and obligations. • Implemented change management frameworks, achieving 90% adoption of new tools and processes across teams. • Facilitated stakeholder workshops, improving cross - functional collaboration and aligning projects with business objectives. • Enhanced PMO reporting with Power BI dashboards, providing real - time insights that improved decision - making by 15%.

• Led a team to exceed $40M revenue targets, achieving 12% YoY growth through strategic program management. • Boosted licensing revenue by 18% by deploying innovative sales training for Microsoft partners. • Strengthened enterprise client partnerships, improving license compliance by 90% and client satisfaction by 15%. • Drove 45% growth in co - marketing initiatives by fostering collaboration with key vendors and agencies.

Scrum Master, Product Owner, Project Manager Professional