• Enterprise Procurement Portfolio Management: Manage 400+ procurement projects from initiation to completion, delivering $2.4M total contract value ($800K cost savings + $1.6M cost avoidance) while consistently meeting timeline and budget requirements across healthcare operations • Operational Planning & Execution: Design, communicate, and implement operational plans for project completion, monitoring progress against established plans and taking proactive action to resolve operational problems and minimize delays in complex healthcare environments • Cross - Functional Business Operations: Lead business operations implementations by coordinating cross - functional teams across various departments to meet project milestones, ensuring alignment on deliverables and maintaining stakeholder engagement throughout project lifecycle • Stakeholder Communication & Risk Management: Conduct regular stakeholder meetings and prepare comprehensive status reports to communicate project progress, identifying potential risks and implementing mitigation strategies to ensure project success • Resource Planning & Budget Forecasting: Develop project schedules, budgets, and forecasts while selecting appropriate resources, materials, and external contractors to ensure optimal project outcomes and cost efficiency • Team Leadership & Task Allocation: Establish priorities and allocate tasks among project team members to meet project targets while working independently with minimal direction, ensuring team productivity and deliverable quality

• Healthcare Analytics Program Coordination: Coordinated healthcare analytics projects across 30+ healthcare facilities in managed care environment, supporting strategic resource allocation decisions and performance optimization across integrated delivery network • Operational Efficiency & Process Improvement: Led data - driven initiatives to improve operational efficiency in managed care settings, resulting in improved claims accuracy and resource utilization through systematic analysis and stakeholder collaboration • Clinical Documentation Improvement: Collaborated with clinical teams on HCC Gap closure project, contributing to improved medical documentation accuracy and provider reimbursement while ensuring compliance with managed care requirements • Performance Tracking & Reporting: Developed performance tracking dashboards that enabled healthcare leaders to monitor project milestones, identify performance gaps, and implement continuous improvement strategies across multiple facilities

• Workflow Coordination & Operational Efficiency: Coordinated workflows across clinical departments in managed care healthcare system, supporting operational efficiency and high - quality patient care delivery while maintaining compliance with regulatory requirements • Patient Registration & HIPAA Compliance: Managed patient registration processes while maintaining 100% HIPAA compliance, ensuring accurate data capture for healthcare operations and protecting sensitive patient information across all touchpoints • Process Improvement & Cross - Functional Collaboration: Collaborated with cross - functional teams to identify process improvement opportunities and implement solutions to enhance operational efficiency, resulting in streamlined workflows and improved patient experience • Problem Resolution & Operational Support: Interpreted and applied appropriate courses of action to resolve operational challenges in complex healthcare environment, demonstrating adaptability and critical thinking in fast - paced clinical settings • Healthcare Operations Initiative Support: Supported healthcare operations initiatives by following established guidelines and procedures while adapting to changing priorities and maintaining focus on patient care quality and operational excellence

CAPM