• IT Manager for multiple sites in Italy & Spain, 250+ users, ofces in Milan, Rome, Madrid, 3 data centers • Coordination of IT team, management of IT vendors, SLAs and IT outsourcing contracts, help desk • Infrastructure modernization: virtualization and M365 cloud migration • Coordination with SOC and cybersecurity initiatives • Business Continuity & Disaster Recovery • Implementation of Enterprise antivirus platform for 1 , 500+ users worldwide • Responsible for IT compliance ISO 9001 and coordination of ISO 27001 • Fleet management of laptops (250) & iPhones (150), printers, videoconference systems, IoT devices • Executive and user IT support • IT coordination for Lombardia Informatica – 50 users

20+ years with no IT security incidents, zero downtime, Migration of legacy IT infrastructure to 100% cloud with cost optimization and high user satisfaction, Negotiation of IT contracts, best - in - class cost - to - service ratio at a global level •, 16 successful ISO 9001 audits, Strengthening of cybersecurity posture through use of ThreatSpike SOC, user training, Antivirus management •