responsibilities: Delivery Management: Lead the technical delivery of global and complex projects, contributing to $10M in annual revenue (NOC operations automation for Telco tier 1 accounts).Monitoring the projects costs in order to make sure POR target is met. Leadership: Increasing the People Leader Effectiveness Index score for the team from 83 to 97points( out of 100) between 2023 and 2024, reflecting strong leadership and team engagement. Manage and mentor a global team of 20+ technical professionals Stakeholder Engagement: Serve as the primary escalation point for critical project issues, providing strategic reviews and approvals to ensure project success. Talent Development: Enhance internship and graduate programs, implement retention strategies, and support talent onboarding and mentoring initiatives. Bid Management: Develop project estimates, delivery plans, and team matrices aimed at maximizing new sales opportunities

Client Engagement: Managed interactions with assigned clients across all solution lifecycle phases, from bidding and delivery to support, driving upsell opportunities and maximizing revenue. Sales Leadership: Temporarily assumed the role of Sales Principal(for 1 year), generating $1.0M in new business across two key accounts in the absence of a BU Sales lead. Project Management: Developed and maintained detailed project plans, incorporating stakeholder input to outline work breakdown structures, critical paths, resource allocation, and effort estimates.

Strategic Advisor: Acted as a trusted advisor to the EMEA BU leadership team, overseeing the implementation of sales strategies and growth initiatives. Sales Governance: Led key processes including fiscal year planning, sales forecasting, and compensation program readiness, ensuring alignment with business strategies. Performance Management: Established sales metrics, assessed performance, and provided recommendations to achieve targets. Resource Management: Collaborated with the Finance team to create the Field Selling Cost budget, monitored actual costs, and ensured the affordability of new hires. Leadership Engagement: Cultivated strong leadership relationships with multiple delivery organizations to support engagement with global accounts and the implementation of solution selling strategies.

Growth Planning: Partnered with the Account General Manager to identify long - term growth opportunities through the Account Business Planning (ABP) process. Sales Governance: Co - led the global Quarterly Sales Forecast and coordinated sales efforts, marketing programs, and ongoing engagement delivery. Sales Coordination: Oversee all account - related activities, including sales initiatives, , and the execution of ongoing business plans. Leadership: Serve as the team leader for the SSP team assigned to all EMEA Global Accounts.