Contribute in a strategic, project-based capacity as a founding team member rather than in a day-to-day operational role. Established and scaled core operational functions across people, delivery, finance, and growth. Built and led end-to-end recruitment process for international RPA development team, including compliant contractor agreements under NSW law. Developed and implemented streamlined systems for client onboarding, proposals, project scoping, delivery tracking, and performance reporting. Created SOPs, pricing models, and repeatable delivery frameworks to support scalable and consistent service execution. Oversaw external agency relationships and led marketing and lead generation initiatives, including outreach strategy and brand positioning. Designed internal finance processes including invoicing, cross-border contractor payments, and workflow-linked remuneration. Collaborated with CEO on automation solution design, strategic planning, and GTM development.

Drove lead generation and outbound campaigns targeting Australian recruitment and accounting firms. Managed full sales cycle from outreach to onboarding using Apollo, Pipedrive, HubSpot, and LinkedIn Sales Navigator. Built and maintained client relationships to promote payroll, accounting, and workforce management services. Collaborated with operations and finance teams to align Xero-based proposals, pricing models, and service delivery workflows. Utilized Google Workspace, ClickUp, and Slack to coordinate communication and reporting across remote teams.

Oversee internal processes, onboarding, and employee agreements to maintain compliance and streamline HR functions. Assist with payroll, accounts payable (AP), and accounts receivable (AR) to ensure timely and accurate financial processing. Prepare monthly reports on staff performance, billable assets, and utilization to support operational and financial analysis. E D U C A T I O N Bachelors Of Psychology Macquarie University Sydney, NSW Expected in 12/2025 High School Diploma: Holy Faith Senior Secondary School Dharamshala, Himachal Pradesh, India 04/2020 Coordinate and organize board meetings, including preparation of agendas, minutes, and follow-up actions. Support sales and marketing initiatives by managing client onboarding processes and maintaining CRM systems. Lead culture-building activities to foster a positive and productive work environment. Act as a liaison between departments to ensure cross-functional communication and collaboration. Implement and optimize internal systems to improve organizational productivity and reduce inefficiencies. Provide comprehensive executive support to the CEO, including diary management, travel arrangements, and email correspondence.

Financial Management and Accounts Payable: Oversee Accounts Payable, ensuring accuracy and timely payments, and drive financial efficiency through strategic initiatives. Policy and Procedure Development and Implementation: Implement comprehensive policies and procedures, ensuring compliance. Operational Efficiency: Lead daily operations, manage expense reports and invoices, and coordinate office activities. Risk Assessment and Mitigation Planning:: Conduct risk assessments and develop mitigation plans with effective communication strategies. Grant Writing and Financial Strategy: Successfully write grants and manage financial aspects for sustainability and growth. Mentorship and Leadership Development: Provide mentorship to develop leadership skills within the team. Stakeholder Relations: Enhance collaboration with internal and external stakeholders and support C-level executives with administrative tasks. Executive Assistant supporting Director of IT & Infrastructure.

Trained and mentored administrative staff members in company policies, daily task execution and industry best practices. Used judgment and initiative in handling confidential matters and requests. Implemented and maintained company protocols to facilitate smooth daily activities. Coordinated office activities and operations to secure efficiency and compliance with company policies. Managed office budget to handle inventory, postage and vendor services. Revised and maintained master calendar to coordinate meetings across multiple time zones. Facilitated board meeting agendas and distributed support materials in advance for successful sessions. Conducted research and collected and analysed data to prepare reports and documents. Managed daily invoices, reports and proposals. Followed proper accounting and bookkeeping procedures to support audits.