Lead and oversee ICT compliance for ongoing audits and regulatory examinations. • Stay updated on ICT regulatory developments such as DORA, the NIS 2 Directive, and national authority requirements, ensuring these are reflected in the bank’s operations. • Define and monitor IT operational performance metrics within outsourcing agreements. • Manage the bank's IT policies and procedures to align with its overall strategy. • Conduct assessments for new product approval, procurement, and outsourcing arrangements. • Develop, test, and maintain business continuity and disaster recovery plans. • Oversee incident and problem management processes, driving continual improvement initiatives. • Manage and monitor Service Level Agreements (SLAs) with service providers. • Ensure vendor compliance with the bank's ICT standards and regulatory expectations. • Collaborate with the Head of ICT and ICT Governance to align IT strategies with the bank's overall vision. • Support the implementation of tools like the new Vendor Management System (Formalise) to enhance governance capabiliti

Overseeing the effective administration of the Company's information technology and computer systems Ensuring continuous improvement of various content enter technical platforms Outlining the most effective resources and overseeing projects through design, implementation, and support Consulting with various stakeholders and the management team to discuss changes and improvements needed Team members’ career: overview/progression/improvements/Interviews Reviewing the adequacy and allocation of IT resources in terms of budget, personnel, equipment, SLA’s, supplier coordination, and Budgeting for 1year and 5year plans Leading the IT team Communicating job expectations and providing guidance. Managing team performance. Identifying coaching and training as required, Ensuring staff adherence to Company policies and procedures