• Designed modern TA strategies aligned to business growth, new market expansion, and future-skill needs. • Conducted TA audits across sourcing, interview structure, pipelines, tech stack, compliance, hiring metrics, and hiring manager capability. • Created scalable recruiting workflows, SOPs, interviewer training, scorecards, and funnel optimization plans. • Led executive search and critical niche hiring directly aligned with founder/CEO priorities. • Introduced talent intelligence dashboards (TTF, conversion, quality-of-hire, diversity pipeline health, recruiter performance). • Developed employer branding frameworks, refreshed EVP messaging, and redesigned candidate experience touchpoints. • Delivered DEI sourcing systems improving representation in leadership and technical roles. • Advised leaders on compensation benchmarking, role architecture, and workforce capability needs.

Led enterprise-wide recruiting and workforce planning strategy for a Fortune 1000 public company operating across 249+ sites globally. Partnered with operational and executives across U.S., EMEA, LATAM, APAC to design and execute scalable, people-first talent strategies supporting growth and transformation. Transformation & Strategy • Designed and executed a modern TA operating model across 249 sites, improving speed, quality, and DEI representation. • Delivered 23% faster hiring, $4M annual cost savings, and 23% retention improvement through process redesign and talent analytics. Process Optimization & Scaling • Implemented Oracle Recruiting Cloud & Paradox AI, standardizing workflows, automating tasks, and increasing pipeline velocity. • Built end-to-end scorecards, interview structures, SOPs, and compliance frameworks used enterprise-wide. Executive Search + Critical Hiring • Led executive search for VPs, Directors, technical leaders, and mission-critical operational roles. • Built passive talent pipelines using sourcing intelligence, competitive mapping, and targeted outreach. Employer Brand & Candidate Experience • Redesigned candidate touchpoints and hiring communications, increasing candidate satisfaction and improving offer acceptance rates. DEI Recruitment Strategy • Architected a multi-year DEI hiring roadmap, increasing diverse leadership representation by 27%. Leadership & Stakeholder Partnership • Advised CHRO, COO, and executive leaders on talent strategy, workforce gaps, and market intelligence. • Managed hybrid and contractor recruiting teams, improving team performance by 28% through coaching and structured metrics.

Served as HR leader and business partner supporting retail, field operations, and distribution leadership, delivering HR solutions aligned with rapid growth across 30+ store locations. Recruited to AMB Group (a portfolio of businesses under Arthur M. Blank, including Atlanta Falcons, Atlanta United FC, Mercedes-Benz Stadium, and PGA TOUR Superstore), by former Home Depot leadership to support rapid growth and retail excellence. • Increased manager bench strength by 30% through new talent calibration tools and development frameworks. • Co-led enterprise Workday HCM/Recruiting rollout and field enablement training, improving onboarding compliance by 25% in year one. • Designed and implemented a highly integrated tech stack to support rapid staffing of Mercedes-Benz Stadium in the absence of an internal recruiting team; successfully hired and onboarded all staff in alignment with the project timeline, ensuring a seamless grand opening and operational launch. • Led employer brand refresh and DEI initiatives tied to “Grow the Game through Diversity,” increasing URM talent in field roles by 18%.

Led HR strategy, labor relations, and people operations across 40+ retail and in-home service locations, supporting both high-volume retail associates and highly skilled service technicians. Drove culture, compliance, workforce planning, and employee experience initiatives in fast-moving, high-complexity environments. • Led HR operations for a multi-state workforce of skilled technicians across HVAC/R, appliance repair, lawn & garden, cooking, washer/dryer, and recreational equipment, driving targeted engagement strategies that reduced technician attrition by 17%. • Built and sustained skilled-trade talent pipelines through partnerships with vocational schools, technical colleges, and certification bodies (NATE, EPA); served on a Skilled Trades Advisory Board to influence curriculum aligned to industry demand. • Strengthened workforce capability by implementing cross-training and upskilling programs that expanded technician versatility across multiple product segments and reduced seasonal layoff cycles while improving service coverage. • Ensured full compliance across OFCCP, EEOC, OSHA, ISO, and multi-state labor regulations, delivering a 100% audit pass rate and mitigating operational and legal risk across 40+ field locations.

• Designed and delivered leadership development and compliance training programs across field and corporate teams, resulting in a 25% increase in management readiness and improved audit outcomes. • Led employee relations and legal compliance strategy, reducing litigation exposure and driving consistent application of policies during high-growth and union-sensitive periods. • Advised regional leadership on talent strategy, succession planning, and organizational design to support business continuity, customer service, and operational excellence.

PHR

HRCI

2001