People & Talent Manager People & Talent Manager BizAway · A tempo pienoBizAway · A tempo pieno set 2023 - set 2024 · 1 anno 1 meseset 2023 - set 2024 · 1 anno 1 mese Milano · IbridaMilano · Ibrida Managing HR processes operations across administration, recruitment, onboarding, training and performance: - Coordinating two international Talent Acquisition and Operations teams in Italy, Spain and Albania. - Improving HR processes through digitisation and workflow optimisation. - Implementing engagement and retention strategies aimed at increasing loyalty, satisfaction and reducing employee turnover. - Enhancing HR effectiveness through continuous process digitisation and workflow review. Key results: coordination of international Talent Acquisition and HR Operations teams in Italy, Spain and Albania, optimising recruiting, onboarding and training processes through digitisation initiatives and employee engagement and retention strategies.

Creation, planning and organisation of the Italian HR division, with direct recruitment of over 180 people: - Handling the complete end to end HR lifecycle: recruitment, selection, training and engagement strategies for the local team. - Operational recruiting for go-to-market roles: Sales, Customer Success, Customer Service, and Operations. - Sourcing, screening, shortlisting, negotiating by using databases, job boards, online advertising social recruiting, personal networks, referrals. - Conducting telephonic, personal and group interviews. Managing hirings and local employment contracts . - Developing and implementing HR processes for payroll, compliance and workplace safety. - Launching employee engagement, wellbeing and Diversity & Inclusion initiatives. - Coordinating an HR team and participating in global projects. - Providing recruitment support to other GoStudent international offices in Poland, Sweden, Chile and Colombia. Key results: built the Italian workforce during the start-up phase, supporting organisational growth to over 180 employees in approximately two years, and driving acquisition, workforce planning and onboarding through effective HR strategies.

Supervising HR and administrative processes with a focus on operational efficiency and organisational culture.Developing people-focused initiatives, corporate wellbeing programmes and managing internal and external relationships: - Coordinating HR and administrative activities to support business growth. - Introducing structured training plans and corporate wellbeing initiatives. - Managing employee and stakeholder relations to foster a collaborative and positive work environment. Key results: strengthening the HR function through the implementation of learning & development and wellbeing programmes, directly improving engagement, retention and organisational climate.

Managing selection and development processes for the Customer Digital Engagement Practice, comprising over 200 professionals: - Handling the complete end to end recruitment lifecycle for tech roles, including Salesforce Consultants, Java/C++ Developers and Solution Architects. - Managing the full selection cycle: sourcing, technical screening, interviews, drafting contracts, onboarding and offboarding. - Participating in assessment interviews. - Collaborating with practice managers to define job profiles and hiring priorities. - Supporting internal skills development through targeted training plans. Key results: recruiting over 60 qualified professionals and contributing to the growth of the Salesforce business unit

Chief Happiness Officer

Italian Institute for Positive Organizations

2020