Immersed in neurology, stroke, interventional neuroradiology, Parkinson’s and rehabilitation pathways across Irish hospital and community settings. Conducted end-to-end patient-journey assessments, revealing unmet needs affecting outcomes, quality and continuity of care. Used the BioDesign methodology to validate needs with clinicians, patients and system stakeholders, ensuring alignment and shared purpose. Developed early strategic plans, funding applications, engagement with public and private investors, opportunity assessments, value case and pitches for start up medical devices. Engaged external partners through interviews, shadowing and co-creation workshops, bringing ‘’outside in’’ insights. Presented findings and concepts weekly to clinical and industry mentors, incorporating feedback into iterative solution development.

Partnered with major Irish and international healthcare systems and life sciences organisations to improve patient care pathways and operational performance. Designed and delivered major patient pathway improvements using patient mapping and staff engagement, reducing waiting times and increasing access. Led clinical transformation projects in Oncology, Haematology, Endocrinology, Hepatology, Cardiology and other clinical specialties. Facilitated multidisciplinary teams, unions, clinical leaders and managers to reach agreement on shared improvements. Conducted Value Stream and Journey Mapping across multiple European hospitals to identify efficiency, capacity and patient-experience opportunities.

Led customer journey-mapping and experience improvement initiatives across a large, multi-site global organisation. Facilitated problem-solving and change across diverse functions, balancing conflicting needs while maintaining strategic clarity. Built and coached a high-performing team, fostering a growth mindset and capability development. Experienced in navigating complex stakeholder environments and acting as a trusted partner in customer facing decision making.

Responsible for Irish and European Sales and Marketing, new business development and client relationship management. Budget development, sales targets. Led transformation programmes across hospitals, health systems and life science organisations focused on improved patient pathways, access, workforce allocation and service efficiency. Partnered directly with clinical leaders, management teams, and industry stakeholders to co-create solutions grounded in patient and customer value. Developed strategic plans, tenders and proposals aimed at improving patient experience and system performance. Board Director contributing to long-term organisational strategy and governance. Delivered a European healthcare technology evaluation project assessing clinical, operational and patient-outcome benefits. Strong record of bringing external insights into strategic design, ensuring solutions were evidence-based, sustainable and aligned to stakeholder priorities.

Partnered with major Irish and international healthcare systems and life sciences organisations to improve patient care pathways and operational performance. Designed and delivered major patient pathway improvements using patient mapping and staff engagement, reducing waiting times and increasing access. Led clinical transformation projects in Oncology, Haematology, Endocrinology, Hepatology, Cardiology and other clinical specialties. Facilitated multidisciplinary teams, unions, clinical leaders and managers to reach agreement on shared improvements. Conducted Value Stream and Journey Mapping across multiple European hospitals to identify efficiency, capacity and patient-experience opportunities.